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14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE SERVICE! DO NOT RECOMMEND TO ANYONE! I am very disappointed in this company and this company is a big fraud. I have never dealt with a worse company than this one. I wanted to get cameras for my new house and I've tried other companies. The camera and recordings worked but the camera speeds were too slow for me. I decided to try ADT which at my other house worked great but I'm not sure what the mix up was here but from my understanding the people who started all of this are nothing but unprofessional and incompeten... read more
Got sold a bag of goods! Terrible customer service and communication. Aaron the manager doiesnt have control of his team. Sarah the technician didn't complete the job. Jimmy from is scheduling is horrendous and a liar!
Business response:
Hi Tyler, we're so sorry to hear about your experience with us. We would love the opportunity to make it right. Unfortunately, we cannot locate your account based on your first name. Kindly call our customer care team at 832.585.0725 and we'll resolve any outstanding issues. We hope to hear from you soon, thanks!
I could detail my experiences with these people, but to sum it up, they are criminals. They will lie, threaten, or whatever it takes to get your money. If you do sign a contract, you have three days to cancel without penalty. Of course, they haven't processed my cancellation fully after two months, but what would you expect from criminals?
Business response:
Hi David, we're so sorry to hear about your experience with us. We would love the opportunity to make it right. Unfortunately, we cannot locate your account based on your first name. Kindly call our customer care team at 832.585.0725 and we'll resolve any outstanding issues. We hope to hear from you soon, thanks!
Run as far away from these people as you possibly can! I had equipment already installed in my home and somehow still had to be in a 3 year contract. I had problems from day 1. adt doesnt help because the contract was started through bulldog. Bulldog is even more useless than ADT! Scammy sales, terrible service tech, terrible customer service when you call. overall terrible experience! will be reporting them to BBB and cancelling as soon as possible!
Business response:
Hi Brittany. I’m so sorry for your experience, this is very concerning. We have a 90+ percent customer satisfaction rating based on customer derived surveys sent out by ADT and our Installation team ranks #1 among ALL ADT dealers. We’ve also won the BBB Award of Excellence twice for our commitment to integrity and work ethic. I’m confident we can come to a resolution quickly. Perhaps you are calling into an incorrect number? Our customer service team is standing by to help with your every need Mon-Fri 8-5pm. I’m unable to lo... read more
Employed there in march and man ts was awful. in the beginning they tell you how it's so awesome and you get sales off the bat and it's almost thousands of dollars per 3 sales. this company teaches you persuasion psychology and makes you act it out just so you can force your way into people's homes. You start with the initial pitch and once the customer says not interested you're required to continue pushing. Not to mention drove 45 mins everyday for almost 2 weeks straight back and forth just to make it to training , got 0... read more
They have showed up at my house many times and I keep saying no, but yet they keep coming, they leave notes on the door. When my vehicles aren't there they wait till they see my trucks there and come and knock some more. And to top it off I get a notification from one of my security devices telling me... well just look at the screenshot. Something just ain't right. Complete opposite of security company.
They have showed up at my house many times and I keep saying no, but yet they keep coming, they leave notes on the door. When my vehicles aren't there they wait till they see my trucks there and come and knock some more. And to top it off I get a notification from one of my security devices telling me... well just look at the screenshot. Something just ain't right. Complete opposite of security company.
As of today not one person has returned our phone calls, but yet we're receiving bills for a system that is not working. Even the doorbell is still lying in the pile of mess that the installer left behind on December 27th. My next call will be to a lawyer.
As of today not one person has returned our phone calls, but yet we're receiving bills for a system that is not working. Even the doorbell is still lying in the pile of mess that the installer left behind on December 27th. My next call will be to a lawyer.
Bulldog Security Services has a 4.2 star rating with 2,984 reviews.
Bulldog Security Services is open now. It will close at 5:00 p.m.