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Business Class
- Travel Services
- Ft. Lauderdale , FL
About this business
Location details
500 E Broward Blvd, Suite 1350, Ft. Lauderdale , FL, 33394, United States
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I was cheated and had a horrible experience.Incomplete information at time of taking the money Tickets cancelled No viable alternates given Full money not being refunded Fighting the case
Business response:
Thank you for your feedback. We sincerely apologize if any part of your experience did not meet your expectations. Our records indicate that the cost of the tickets has been refunded on February 15th.
Although the platform has many positive reviews, it's important to be cautious.Even if you've paid for your tickets, there's a possibility that you won't receive them:After paying for my tickets, I received a message from my agent stating that the ticket had been cancelled due to a problem with the airline.If your ticket is cancelled, you must pay for a new one:After my original ticket was cancelled, my agent offered me a new one with the exact dates, stating that I wouldn't have to pay anything since I had already paid for ... read more
Business response:
Dear ***, we apologize for any miscommunication. Records indicate that you were only asked to pay the ~$600 in taxes of the new flight, not for the whole new ticket. As per your request, all funds have been released and bookings canceled. We are unable to charge your Credit Card without your consent. We apologize for any inconvenience, but fare availability is beyond the travel agency's reasonable control. Thank you.
Business Class ripped me off. They sold me tickets for flights from ********* to ****** and return from ***** to ********* for 7- 20 May. The sale on 4 Dec. went O.K. and received confirmation via e-mail. 10 days later we received an e-mail stating that the airlines had changed the times of our return flight and if it was O. K. we should reply and accept the changes by e-mail. We did as requested and confirmed the e-mail was received. When attempting to select seats for our flights we noticed that our flight from ********* t... read more
Business response:
Dear ***, all funds have been released back to the original form of payment. We do apologize for any inconveniences that occurred.
We are very disappointed with Business-Class.com!!! After booking and paying for our tickets, our personal travel agent ******* tricked us into an additional trip protection charge, which is $360 and said it is MANDATORY!!! But then we got an email from the company what stated that we can cancel this trip protection within 24 hours. So we called customer support and asked for cancellation within a few hours. Even customer support, *****, confirmed that a trip protection is not mandatory and told us that he will initiate the ... read more
Business response:
We sincerely apologize if any part of your experience did not meet your expectations. Our records indicate that the cost of the ** has been promptly refunded. We truly value your patronage and hope that this isolated incident will not deter you from considering future business with us. Thank you for your understanding.
Try to book my ticket pay $5700 get my confirmation, 4 hours later get email that the price was wrong and send me new code for more money, in the end purchase my ticket for extra $700 , there service is good but they misleading people on there website, this matter should be resolved immediately when they have price they have to expect it no matter what
Business response:
Thank you for your feedback. Our apologies for any inconvenience resulting from the fare change. Fares are dictated by the booking classes available GDS, which is a constantly shifting environment that travel agencies regrettably have no control over. Thank you for your understanding.
Absolutely terrible experience. I was trying to purchase business class tickets from them and after providing them with my personal info and credit card information they said this price no longer exists and a new fare was much higher. Typical bait and switch. They do this notoriously because another attempt was done 4 days later on a different route and exact same happen. They have deceiving advertising practices and when you try talk to them, they will avoid your calls and won't answer any emails. Stay away from them -it's ... read more
Business response:
Thank you for your feedback. Records show that the agency was ready to honor the quoted price and absorb the loss caused by the fare increase, when the airline significantly changed the schedule of one of the flights. Please revert to our **************** agents to pick an acceptable alternative, an we will finalize the transaction. Thank you.
After the ticket issued, I called the airlines and they informed that my ticket was cancelled by the agency. So, I went to web and rebooked. Then, another agent called me and finally agreed that the first ticket was canceled without reasons and informing me. She was understanding and reissued the second reservation ticket. Appreciated the second agent's service.
Business response:
We apologize for the inconvenience you faced with your ticket cancellation. We're glad the agent was able to help promptly and reissue your reservation. Your feedback is valuable, and we'll work to improve our processes. Thank you.
This was my worst travel experience in my life and I've been traveling a lot. Don't trust them. They put me on a flight from ******** to ******** on Coach where I had to pay for my luggage and to pay for my seat. No one responded to my emails or phone calls on top they ask you to lie to the airline here is a copy from the email:Dear ***,This message is purely informational, it's a disclaimer note on the reward booking.Please read when you got 1 minute and reply back that you received it.Let me know if you'd have any question... read more
Business response:
Thank you for your feedback. The correspondence on record shows that the itinerary was booked exactly as you requested, down to flight number and class of service. We're sorry you found the trip unsatisfactory, but at no point was the product misrepresented in any way.
I am not going to use it anymore, they are very irresponsible
Business response:
We're sorry to hear about your negative experience, and while travel agents cannot control airline availability, we would like to make it right. Please reach out to our customer support team at ************ or *********************************** if you need any further assistance. Thank you for sharing your feedback.
Frequently asked questions about Business Class
How is Business Class rated?
Business Class has a 4.7 star rating with 4,334 reviews.
When is Business Class open?
Business Class is open now. It is open 24/7.