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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Don't buy from Camelback Ford Lincoln I left review earlier when I bought this car about Trey. Trust me not to buy from him. Tried to get some answers, been hung up 3 times and no one will call back. I realized the minute you drive off the lot they don't care if you need anything more. I just need an answer to a couple questions but they don't care as long as the commission check comes in.
WORST SERVICE EXPERIENCE The worst experience from dealership I broth my car for recall schedule service on airbag. After whiting 30 min for a car loner they tald me we dont have a car for you so they took me to enterpise. I hade to wait at enterpise another 30 minutes because FORD rules is if you drive a ford we will rent you a ford. So no ford car was available . Just some one will explain what is the difrent if its ford or any other car. You think its done not yet...... One hour later I got A call SORRY WE DONT HAVE THE P... read more
30 min oil change turned into 4 hours Don't both make an appointment for an oil change, it doesn't make it happen any faster. 4 hours and 15 minutes later, the truck is finally done. Just an oil change. This is unacceptable. There were a few recalls that they said they would fix but after over 4 hours of waiting and nothing got done, it was time to leave. When asked why make an appointment if it is going to take 4 hours, the response was, "The only reason for the appointment is to ensure it will be done that day." This is a ... read more
Joke of a dealership This dealership is a complete joke. I've been trying to buy a new Explorer from these guys for two days. The new car Sales Manager is worthless. His name is Ruben, if you ever have the pleasure of dealing with this guy. I reached out to Herb, who supposedly runs the dealership. He had an attitude with me the minute I called. He asked me what I wanted him to do about it. Wow! I'd love to know how this place makes any money. Take your business anywhere but Camelback Ford.
Calling they're service a joke would be a compliment!! Pulled in into service and was not greeted at all, after waiting, I walked in & was ask Imediately, " Do you have an appointment" . The service manager said they wouldn't be able to see my car, which is under warranty, " For a week or so" went to Bell Ford and they helped me Imediately. Camelback Fords reputation proceeds itself, ITS A JOKE!!
Sleazy tactics and will treat you poorly After I had already been to Camelback Ford Lincoln, I decided to go back to drive a car a second time with plans to buy it. I confirmed twice it would be ready for me to test drive before I drove all the way out there. When I got there I was treated horribly and eventually told they "Lost" the car. Later the GM Herb emailed me and said he wanted to work with me and would give me better numbers than I had been offered the first time I was there. He gave me the exact same offer! Then he... read more
Run, don't walk, run!! Charges for things they don't install I recommend staying clear of this dealer. Salesman (Robert Kirkwood and Preston) and finance person were nice, but person they bring in to try and negotiate trade-in was not very friendly. You can tell she hates her job and honestly who wouldn't. Ok, moving on they force fees on you for window tinting, wheel locks, door edge guards, and some auto carwash/wax every 6 months for 3 years. Window tint is the cheap useless window tint unless your goal is for privacy and... read more
Do not buy a car from this place Bought a suv here 10.000 cash next day air compressor goes out they want 2 charge me 1000 2 fix a car i had for 24 hrs.....very rude dont go here.....thought they were reputable car lot....not.....better off going 2 cactus jacks or drive time......Say no 2 camelback ford.
Stay Far Away Service department doesn't get much right. They have difficulty doing oil changes properly. On multiple occasions I've asked them to fish missing parts of my car from their car wash. When I asked them if they can replace the trim pieces at my expense, they instead superglued the trim pieces back on. Oil change light comes on within a few hundred miles of having oil changes done here. I've had an experience where my engine cover was left on my passenger seat. When I asked for a tech to put the cover back on the ... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 7,753 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 6:00 p.m.