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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Sales (Youch) said buy car today with blower problem, we'll fix tomorrow. Upon return, service said no one would sign off -can't fix. Salesman said I'll get my Mgr Brett to ok it. Brett called, left a voice mail on my cell saying "Just spoke with Peter Youch... thank you for bringing us 3 sales in 14 mos (2 mine, one my sister in law) - we value your business and we're certainly going to fix it. "...never did after three visits and a dozen calls...service rep actually told me "Maybe you should bring in your phone and play th... read more
Brought my BRAND NEW 2013 Ford Edge, which I purchased at Sanderson Ford through a broker (Oh, how I wish I would have gone to Sanderson!) with a flat tire. There was a screw in the tire. I requested that the date of manufacture on the tires be communicated to me since sometimes a set of older tires can show up on a new vehicle - it happens. This request was ignored. Further, I was told - politely - by Jim Bloomfield that not only was there no warranty available for a tire replacement but I was also going to pay them a $15 f... read more
We had a deal - was to pick up the car today at 1. I have a confirmed email stating exactly this: . Tina, Thanks for the call. I will see you saturday at 1 to finalize your deal. Jeremy Jenkins Internet Director Camelback Ford Lincoln jjenkins@camelbackford.com (602) 240-5671 This email was sent to: cdwmba@aol.com. From: Camelback Ford Lincoln 1330 E. Camelback Road Phoenix, AZ 85014 When I arrived, they tried showing us all of these other trucks. I asked to see the vehicle we had agreed to and I had to force out of them tha... read more
I am a veteran on disability who saved up enough money to get a used car. I saw one on the internet for $13,995. I came in. By the time I decided to purchase the car, things were added on like "Certified Pre-Owned Vehicle". then came the shaft: The old Bait and Switch. Whe I printed off both of my bank statements I realized these people could see just how much money I had in my account. They worked overtime wheedling that money out of my account. they made me sign three different sales contracts,. changing small details on i... read more
I will definitely not be coming back to this dealer. My recent experience here resulted in purchasing a car I was not happy or comfortable with due to physical pain with my left ankle. I felt pressured into keeping the car which has a manual transmission despite my expression for a vehicle with automatic. Before the deal was finalized, I was promised that they would work on getting me into another vehicle with automatic transmission, but instead they have been uncooperative and unhelpful.
As it is their job to be friendly, they were. The price of the vehicle was as expected. Every other portion of the buying experience ranked low in my experience. I was there for around 5 hours. I was initially turned down for the first car I applied for, under the circumstance that my current motorcycle loan be paid off (I was unable to afford the bike and car at the same time). The manager, Ken Chavis, said that this was possible. As I was not able to get the first vehicle I moved on to a new selection, which went through. ... read more
I received a call from a new sales person going through services records wanting to see if I was interested in a vehicle purchase. I had been so I decided to go, I wish that I had read the warnings posted here prior to wasting so much of my time. I went in for the first visit I had made and met with a sales representative named Conrad. He showed me around I found a vehicle that I was interested in, they looked at my trade and a sales manager named Robert visited with me and showed me the numbers. They didn't look good so I t... read more
Came in to look at a lower priced vehicle to fit my budget. Superman took me to the perfect car. After the test drive he got me a monthly payment that fit my budget. I was in and out in under two hours, that is some super service! I will come back to Michael for all my vehicle needs. He told me to call him first for anything or with any questions that may come up. He even called me a few times to make sure that everything is going great with my car, and re-assured me that he would always be there for me. In my book that is c... read more
This Was Truly The Worst Car Buying Experience I Have Ever Had. This Dealership Is A Complete Joke And I Don't Know How They Are Still In Business. They Were OK Up Until The Time The Deal Was Struck, After That You Are Treated Like A Piece Of... They Do Not Follow Up At All, They Have Made SEVERAL Promises And Not Delivered On Any Of Them. If They Think That They Have Heard The Last Of Me They Are Severely Wrong. I Will Be Persistent Until I (the customer) Is Happy. If I Was The Ford Corporation I Would Cut My Losses And Clo... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 7,753 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 6:00 p.m.