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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
very dissapointed I brought my company van in to get a new door lock put in. They had it for 3 days when they could of just called me when the part was in saving me time without my work van. When I got my van back I notice that my change was missing and other things were disturbed that were no where near the door lock that need to be replaced. So I guess my best advice would be take anything out of your car that you don't want stolen ,cause they will help them selves. TO SAY THE LEAST I WILL NOT BE BRINGING MY COMPANY VAN HE... read more
Worst Service Experience(s) of my Life My service advisor Erik Hernandez was absolutely the worst advisor. He never communicated with me, forcing me to constantly call in to check the status of my car on my own time. He also lied to me on several occasions and the dealership still owes me $70 that they refuse to do anything about. I even contacted Ford Customer Care and they tried to make the dealership DO THE RIGHT THING but they can't force them anymore than I can. Wayne Ferrin, the service manager, refused to even respond... read more
Worst Overall Experience When I bought my F-150 a year ago, the experience was not bad. Not great, but not bad. I had two issues with my tuck so I thought that I would bring it back to them, even though I live closer to two other Ford dealers. I was promised a call back 6 different times and every time I did not get a call back. This includes from the general manager. They told me that one of the items was not covered under warranty and the other part was ordered. I call back again 2 weeks later and find out that the part wa... read more
The Worst The worst. Purchase of a 2014 Ford Transit for our business. Spend two days emailing sales woman, agreed to a price, credit application approved, loan terms agreed upon, etc., etc. Told them I would be there at 3pm on Saturday. When I showed up, tried to get me to sign some docs before even seeing the car. I asked to see the car and she then went to bring it up to the front. Literally, the car was a mess, dirt everywhere, ripped stickers on the Windows, garbage all in the inside, pieces of the interior in the back ... read more
Unpleasant This was one of the most unpleasant experiences I've had so far when buying a car. The salesperson was amazing however, the finance guy and one of the managers proceeded to play "good cop/bad cop" in order to secure the sale. From my understanding they also circumvented a finance stipulation needed to secure financing from a lender. Overall the experience was pretty miserable, go across the street to Honda instead. Honda sells extremely reliable cars for reasonable prices and more importantly they treat you like a... read more
Can't get salesperson on phone Found a vehicle was highly interested in online. Talked to 3 different sales folks in one day and told them the price I was comfortable with and was unable to make it work. After talking with my wife about it that night we decided we could pay a little more. The next morning I tried calling the dealership numerous times throughout the day leaving messages with name and number. The one time I was able to get somebody on the line they asked me if they could call me back. Needless to say never rec... read more
Buyer Be Prepared So here is the deal with Camelback Ford. I found a 2016 Ford Fiesta ST listed on their website for $20,479. Now this is a good deal. The car lists for 22,400. Camelback Ford was advertising a savings of $1,421 plus a Ford rebate of $500. I send in one of those “Trade Value” requests via their website. It comes in at $17,475. So I'm thinking if they can get within a $1,000 of this I'm interested. One of their sales reps calls and I email him all of my info on the trade. Model, VIN, mileage, etc. I am trading... read more
The worst They sold me a used mustang then after I signed and took it home they call me back to sign the car fax and found out it was crashed. They would call me every month to trade it in, then I take someone to buy a new 2015 mustang I didn't even get the referral money I am still fighting for it going on 6 months now.
Liers and do not care about their customers stay away! Bought a used car and next day broke down.. Left me stranded.. They said they would send a tow truck but kept me waiting for hours.. Finally got to the dealership and come to find out another couple just had their car towed their on their own due to the fact the car they bought the night before broke down as well.. They would not exchange vehicles nor give met trade back... All we are to these crooks are a number, just a sale... Please do your self a favor.... Go somewhe... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 7,753 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 6:00 p.m.