This profile has been claimed by the business owner or representative.
Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Kia is always excellent service
Business response:
Thank you for your review and for being a valued member of the Camelback Kia family. We truly appreciate you taking the time to share your positive experience with us, and it means so much to know that we consistently meet your expectations for excellent service. Your feedback reinforces our commitment to providing exceptional care for our customers and their vehicles. We look forward to continuing to serve you and your 2023 KIA FORTE with the same level of excellence you've come to expect from our team.
It went well. I was amazed at how expensive it was
Business response:
Thank you for taking the time to share your experience with us! We're delighted to hear that your visit went well and that you're now enjoying your 2025 KIA K4 EX. We understand that vehicle pricing can sometimes come as a surprise, and we truly appreciate your honest feedback about this aspect of your experience. At Camelback Kia, we strive to provide transparent information about pricing and ensure our customers feel confident in their investment. Your new K4 EX comes with exceptional value, advanced features, and Kia's in... read more
Great experience, very professional and no pressure. Recommend them
Business response:
Thank you for sharing your wonderful feedback about your experience with Camelback Kia. We are truly delighted to hear that our team provided you with professional service without any pressure during your visit. Your recommendation means the world to us and reflects our commitment to creating a positive, authentic experience for every customer. We genuinely appreciate you taking the time to share your thoughts, as it helps us continue to deliver the quality service that our customers deserve. We hope you enjoy your vehicle s... read more
Great service. My Telluride done quickly and was spotless when I received it.
Business response:
Thank you for the positive feedback about your Telluride service! We're thrilled we could complete your service quickly while keeping your vehicle spotless. Your comments about our efficiency and attention to detail mean a lot to our team. We appreciate you sharing your experience and look forward to serving you again!
Ricardo was very friendly and professional. He helped me a few times and he was the best service rep.
Business response:
Thank you for the wonderful feedback about Ricardo! We're thrilled to hear that his friendly and professional service made such a positive impression. Your recognition of his dedication means so much to our team at Camelback Kia.
Did have the right part. Still haven't got the part and it's already past the 45 day mark from when I got the Jeeep.
Business response:
We aim to ensure our customers receive the correct parts and timely support after their purchase. We appreciate you bringing this to our attention, as it helps us stay focused on improving follow-through and communication. Please contact Adam Altvater, our Service Director, at 480-863-9568 so we can learn more about your situation and continue the conversation.
Liked Courtney Fast service Good service
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about receiving quick and quality service means so much to us. We're thrilled that our staff member provided the level of care you deserved during your visit to Camelback Kia. Thank you for taking the time to share your experience with us.
It was great they always do a great job
Business response:
We are honored to hear about your positive experience with our team. Your confidence in our service means everything to us, and we truly appreciate you recognizing the quality work we consistently strive to deliver. It brings us great satisfaction knowing that we continue to meet your expectations. Thank you for choosing Camelback Kia and for sharing your wonderful feedback with others.
Easy to make an appointment but because lots of people were bringing their cars in for the same recall there was a two hour backlog. I probably should have waited a month til everyone else had been in.
Business response:
High appointment volume during recall campaigns can sometimes create longer wait times than expected, and we appreciate your patience during the process. Our team works hard to accommodate customers as efficiently as possible while completing recall work thoroughly and carefully. Thank you for taking the time to share your experience. Please contact Adam Altvater, our Service Director, at 480-863-9568 if you would like to discuss your visit further.
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 5,292 reviews.
When is Camelback Kia open?
Camelback Kia is open now. It will close at 9:00 p.m.