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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
All promises were kept, expectations exceeded
Good service from start to finish.
Business response:
Thank you for the positive feedback! We're thrilled you had an excellent experience with our team and look forward to serving you again for all your Subaru needs.
Friendly staff, great communication, comfortable waiting area, good WiFi.
Business response:
We are privileged to have provided you with such a positive experience. Your feedback about our welcoming team and clear communication means so much to us. We understand how important it is to have a pleasant environment while you wait, and we're glad you found our waiting area accommodating with reliable internet access. Thank you for taking the time to share your experience - it truly helps us continue delivering the quality service our customers deserve.
Every one was very cool. Obviously they are still sales men at the end of the day, cant forget that. But over all I got a great deal
Business response:
We are utterly delighted to hear about your positive experience with our team. It's wonderful that you found everyone to be so welcoming and approachable during your visit. We're thrilled that you were able to secure an excellent deal and that your overall experience met your expectations. Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts about working with our sales team.
Service and feed back appreciated
Business response:
We are elated to hear that you found value in both our service quality and the communication we provided. Your satisfaction with the support you received means everything to our team. We understand how important it is to feel heard and well-informed throughout your experience, and we're thrilled that we delivered on both fronts. Thank you for taking the time to share your positive experience.
I had the service booked for a Saturday 8am, I then received an email on the Friday at 7:30pm saying it was now scheduled for 11:30am. Incredibly frustrating since I'd arranged childcare so I could take the car up and wait for it, and to add insult to injury the email made it sound like I'd rescheduled it myself! Anyway, I managed to make some last minute arrangements, the service itself was fantastic, very quick and staff were very friendly. 1 star for the fact it was rescheduled by email at short notice 5 star for the actu... read more
Business response:
Thank you for taking the time to share your feedback. We're genuinely pleased to hear that despite the initial scheduling difficulties, our team was able to provide you with excellent service. It's wonderful that you found our staff friendly and the service itself quick and efficient. Your experience highlights both an area where we can work to improve. Please contact Frank Cheyney, our Service Director, at 602-847-8539 so we can discuss your concerns further.
Because they are always very thorough with checking out the car. If they have to keep the car they offer you a loaner car. They're very polite very helpful very explanatory when it comes to what needs to be repaired on your car with pictures and videos which I think is great. A lot of reason dealers don't do that. I would highly recommend Camelback Subaru for service.
Business response:
Thank you for your wonderful feedback about your service experience. We're delighted to hear how our comprehensive vehicle inspections and detailed explanations made such a positive impression. It means a lot to know that our team's thoroughness in checking your vehicle and providing visual documentation through pictures and videos has been valuable to you. We understand how important it is to have clear communication about any needed repairs, and we're proud that our approach stands out. Your appreciation for our loaner car... read more
Quick service and easy to make appointment
Business response:
We are excited to hear that you found our service efficient and our appointment scheduling process convenient. Your experience with our streamlined approach means a great deal to us. We understand how valuable your time is, and we work hard to ensure that getting the service you need is both quick and straightforward. Thank you for choosing us and for taking the time to share your positive experience.
Service Avidir Chris Parker did a great job. He got car delivered as promised; highlighted an additional service vehicle might need. Provided cost. Explained it But let me make decision. Very professional. He will be my go to person in future transactions.
Business response:
We are ecstatic to hear about your outstanding experience with Chris Parker. It's wonderful to know that he delivered your vehicle as promised and took the time to explain additional services your car might need while providing transparent pricing information. We truly appreciate you highlighting his professional approach in letting you make informed decisions about your vehicle's care. Your confidence in choosing Chris for future service needs means everything to us, and we look forward to continuing to provide you with the... read more
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,395 reviews.
When is Camelback Subaru open?
Camelback Subaru is open now. It will close at 8:00 p.m.