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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
They were unable to get the service done in a reasonable amount of time.
Purchased a used Forester. When I got home noticed 2 rips in the seat. Asked if they could fix. They said no because it was a as is purchase. They have lost my future business. I will not refer or recommend they to anyone.
I have never owned a Subaru
Everytime I go to this dealership my car comes back to me broken. Insanely unprofessional.
Business response:
We understand how frustrating it is to have your car returned in less than satisfactory condition. To address this issue and ensure it is resolved promptly, please contact Russ Schwartzman, our Service Director, at 602-847-8536. Russ will be able to review your case in detail and work with you to make things right. We value your business and are committed to improving your experience.
They replace my suspension bushing, three weeks later I learned they didn't put all my parts back on my car. I went to a different mechanic when my car was acting strange and driving poorly. Turns out they didn't out my shock connection back on my car. I could have had a terrible accident. Won't be back. $1500 dollars for them to almost kill me. Not cool.
Came in to replace my dead battery. I had to get a jump start to make it to them and they sent me away saying that there was no error code. Battery died again the next day which left me stranded. I had to get a new battery from an Auto shop even though the one I had from them was under warranty.
Easily one of the worst experiences ever. Salesperson took no notes, had no clue what he was doing wasted my time and the whole "game" they still do is no longer acceptable - I will never buy a car from here again .... NEVER
Well not going to be nice! The service was sup par. In fact they still didn't fix what I had ask. I still have my front left and right blinkers out. And, I ask them to change the oil and they said it was all ready done. I ask them to change it again and no was what, I got so, I will take it somewhere else. At least they fixed the breaks when I told them to check it because the rear was bad. I am not happy with them at all.
Business response:
We'd like to gather more information about your recent visit and address your current concerns. At your earliest convenience, please contact Frank, Service Manager, at 602-265-6600. Thank you.
Very bad experience with this dealership. Was quoted a price three days prior, and the day before I was going to go and look at the vehicle they emailed me and told me the price it went up by $15,000. Very unprofessional. I told the salesman I wanted to talk to his manager and he gave me his manager and the manager couldn't help me he just apologized. I even tried to work with them on a trade-in but that wasn't good enough because it was an older truck I was trying to trade in but it was in good shape I just thought maybe th... read more
Business response:
We're happy to discuss this with you. Please contact our Sales Manager Steve Porter at 602-847-8538 at your earliest convenience
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.4 star rating with 5,951 reviews.
When is Camelback Subaru open?
Camelback Subaru is open now. It will close at 8:00 p.m.