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Camelback Toyota

4.5

About this business

Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more

Location details

1550 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.528,915 reviews
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LROSKY's profile image
a year ago

No communication from Q. I called for an update and no one could find Q. The other staff said they could not verify whether my vehicle was ready. I eventually came to dealership to pick up, without ever receiving confirmation from Q or anyone else, and learned that my vehicle was ready hours before. The service was supposed to be 1-2 hours. It took nearly 7 hours to get my vehicle back. The valet staff was extremely slow and acted as though they were bothered to retrieve vehicles. I stood and watched my vehicle for about 10 ... read more

JVLW2001's profile image
a year ago

I really enjoyed my interactions with Titus. He gave great customer service during my visit. When the list of repairs was completed, Titus was very helpful in helping me determine the most critical three issues to be addressed, and I really appreciated that. My problem began a couple of days later, when I realized that my right rear hubcap was gone. I called Titus, who told me that it was too many days past my service and the best he could do was sell me a replacement. He was going to check for it and let me know, but he did... read more

TONEROME24's profile image
TONEROME24 
a year ago

Needs to work on customer service. I been waiting on a call from the customer relations person over a week. Toyota even reach out several times. I believe her name is Katrina or Katie and never returned my call and I just bought a brand new Camry that I’m having issues with. Angelo the sales guy 5 stars to him every thing else is very bad. 

wickaugustin's profile image
wickaugustin 
a year ago

Someone search bongings in my truck, I felt violated. I am guessing this is the reason why Jorge was telling me no dash cam allowed anf had me unplug it. I asked for a quote to match my spare tire with my rims, and did not get that. Last time I visit camelback toyota. 

NW's profile image
a year ago

Brought it in for a check engine light, inspection report claims battery was “green” as in good, they swindled me in to paying 600$ for a MAS engine sensor that may have needed to be replaced eventually but was NOT the reason for check engine light. They start the car and being it out when service is done so the next time i started the car 12 hrs later, it was slow to turn over, the next day it would not start. It was the battery all along, a $184 fix for a nee battery thru AAA. This is not the first time I have been schemed... read more

cherokeesun69's profile image
cherokeesun69 
a year ago

I will not ever nor would I ever recommend this dealership to anyone look at the paper work I had forgotten the 1970s rule business is business 82 year old man feel proud 

DERRICKLAFF's profile image
DERRICKLAFF 
a year ago

I will never step foot in this dealership again. For service, browsing, or purchasing. My purchasing experience was HORRIBLE but I still decided to give the service department a chance since they’re not the same management. Got to my appointment 20 minutes early and they did help me get started earlier. But, that’s when things started going down hill. This is my timeline: 9:40am get to my appointment and leave the car running when I leave it with the technician. 10am I see my truck go into service for JUST AN OIL CHANGE. 10:... read more

angelajstensaas's profile image
angelajstensaas 
a year ago

Service writer was not friendly. Not big on customer service, he seemed to just want to do the bare minimum. Im waiting on a call back from the service manager, (never introduced himself) still nothing. 

DRMARIEWALLACE's profile image
DRMARIEWALLACE 
a year ago

They ripped me off. I will never return. I am never going to return. 63 dollars for recycling fee?’ Come on. 

Frequently asked questions about Camelback Toyota

How is Camelback Toyota rated?

Camelback Toyota has a 4.5 star rating with 28,915 reviews. 

When is Camelback Toyota open?

Camelback Toyota is closed now. It will open at 8:00 a.m.