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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Non attentive waited till almost 2:30 when truck was completed @11:30. Visted desk several times no one there.
Poor service and workmanship. Work not performed correctly. Calls not returned and management won’t respond.
I think the scare tactics you use to try and frighten people into doing unnecessary service work is criminal. The astronomical prices you charge for simple services is outrageous. Tell me how 4.4 quarts of oil and a filter, all of which you buy in bulk, is a bargain at $79. Changing an air filter is $49? Again, you buy in bulk and removing 3 clips and swapping out the filters must take at least 6 minutes. I could go on, but I’m not being heard in the first place. Your choices in overcharging people will one day come back to ... read more
Good price, promised items we had to pay for. Took 2 months to get the wrong item. Sad after the sell NO follow through. If you buy here do not expect any follow through. Sean Neel was our sales person, his follow up was me calling back days later when he said that he would get back to me soon as possible. The parts that we were promised, we had to go through service and talk to somebody and they finally called back yesterday after multiple calls over the past two months telling us that our promised, TRD all weather floor ma... read more
Not happy with a recent experience. I had a splash cover come off my RAV4. Online the part is $35 and it requires 4 bolts and clips to install. Probably took less than 10 minutes. They charged me $300 dollars saying their hourly was $195 per hour with one hour minimum. They also tried to add an environmental disposal fee which I disputed since I did not have an oil change and I had the part in my garage. I will find a more reasonable place next time.
Wrong part installed, miscommunication from the beginning, techs broke my key and tried tapping it with scotch tape, techs broke electrical box cover and mounting bracket, and when I texted the service manager to voice my frustration I was called an xxxxxxx. I went in because my new tow hitch and wiring harness weren’t lighting up my trailer. I did research and found I need one or two electrical relays so I called Toyota because I wanted to make sure we got the right relays for my car. They said they could fix the issue no p... read more
Good, but not sure they really check everything they say they do as person checked my floor mats were correctly installed and they definitely were not! My other friends have found the same thing happening so this makes one not truly trust what was checked.
The dealership (Toyota Camelback) is not interested in fixing a serious issue with my recently purchased (Toyota RAV4 XSE) hybrid vehicle.
Love the service department at Camelback Toyota, and have used it since my 2017 Toyota was new. I won't be able to come back, as I am 84 yrs old and on a fixed income. Never before had I needed to pay 3 percent for using my credit card. I never have an extra $800 to pay for service, so I have to pay my card over time. I will look for service that doesn't charge 3 percent for using my credit.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.