Sales Enablement Specialist

Why BirdEye?

There’s been a fundamental shift in how we buy and sell. Once, business began with an introduction and ended in a transaction. Then came subscriptions and recurring relationships. Now we live in an Experience Economy, where customers are everything.

The world of Customer Experience (CX) is exploding and BirdEye is democratizing access to it. We bring omnichannel CX to businesses from main street to the Fortune 500. We’re on a mission to empower businesses to meet, convert, and thrive with their customers.

We do it for the customers who need the best, the business innovators bringing it to them, and the global team here building it all. With BirdEye, companies can put customers at the core of every business decision, turning feedback into insights, insights into action, and customer happiness into revenue.

Founded in 2012, BirdEye is headquartered in Silicon Valley. In 2019, BirdEye was ranked #1 in Online Reputation Management and #60 in the “100 Best Software Companies” in the world by G2 Crowd. BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

To learn more, please visit: https://birdeye.com

What You’ll Do:

We’re looking for a Sales Enablement Specialist to join our world class Sales Enablement team.

Responsibilities

• Develop programs, create content and deliver content to sales teams
• Increase productivity of sales teams via optimization of sales skills, enablement tools and workshops
• Oversee the coordination and continuous improvement of our current training programs through surveys, interviews, or focus groups
• Work closely with members of the Sales and People Operations Teams to test and measure the impact our training programs have
• Stay on top of the latest trends, techniques, and tools in the learning and development space
• Align with the various departments that the Sales Enablement team supports to identify and address learning interventions in innovative ways

• Passion for developing and coaching others.
• Impeccable organization skills and experience managing multiple deadlines with quick turnarounds.
• You are an excellent problem-solver. You like to work through puzzles and challenges and enjoy rolling up your sleeves to get stuff done.
• Experience in a sales role and a proven track record of success
• Strong verbal, written, and visual communication skills
• Previous experience collaborating with highly driven sales teams and a solid understanding of sales cycles and sales pipeline development
• Background in developing content and training resources designed specifically for high performing sales teams ( experience in instructional design a plus! )
• Ability to write clear instructional text for use in training materials

Why You’ll Join Us:

As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.

Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

• A competitive salary
• A rich benefits package including medical, dental, and vision
• 401(k) plan
• Stocked kitchen complete with coffee, snacks, and catered lunch every Friday
• Monthly team building activities
• Abundant opportunities that come with a dynamic and fast-growing organization!