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Marketing Copywriter at Birdeye in Palo Alto, CA, United States - Apply now!



Why Birdeye?


Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and  Accel-KKR.

Job Summary:

We are seeking a talented and creative Marketing Copywriter to join our dynamic marketing team. As a Marketing Copywriter, you will be responsible for crafting compelling and engaging copy for various marketing materials across multiple channels. Your primary goal will be to effectively communicate our brand message and drive customer engagement through persuasive storytelling.


  • Develop clear and concise copy for a variety of marketing collateral, including but not limited to: website content, blog posts, email campaigns, social media posts, advertisements, brochures, and product descriptions.
  • Create copy that not only engages our audience but also drives action and converts leads for demand generation campaigns.
  • Collaborate with the marketing team to brainstorm ideas and develop content strategies that align with our brand voice and marketing objectives.
  • Craft scripts for B2B product explainer videos that effectively communicate the features, benefits, and value proposition of our products or services.
  • Interpret marketing analytics data to gain insights into audience behavior and preferences, and use this information to optimize copy for improved performance.


  • Must be located in the United States
  • Experience as a marketing copywriter or similar role, with a strong portfolio showcasing your writing skills and creativity.
  • Excellent command of the English language, with impeccable grammar, punctuation, and spelling.
  • Experience in marketing copywriting for email campaigns, website copy, and marketing videos is essential.
  • Prior experience in B2B and SaaS (Software as a Service) space is required.
  • Exceptional storytelling abilities and a knack for crafting compelling narratives that resonate with target audiences.
  • Ability to work both independently and collaboratively in a fast-paced environment, with excellent time management and organizational skills.

 Why You’ll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.


Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.