Account Manager, Channel at Birdeye in Gurugram, India - Apply now!
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Why Birdeye?
Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.
At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.
What You’ll Do:
At Birdeye, the sales team is responsible for all sales efforts and the team's success is central to our move up market. As the Sales Manager, you’ll manage a team and help them generate demand, interest, and excitement for Birdeye while creating a steady pipeline of business to arm the Sales team.
Responsibilities:
- Learn the Birdeye sales process, from outbounding, to discovery and demos, to getting deals over the finish line
- Coach all your team members to fully achieve their quota each month / quarter
- Scale your team as needed to enable all of Sales to achieve our revenue goals
- Develop sales reps' skill sets to move them into the next step (Enterprise or leadership)
- Use your sales abilities to effectively move a team in the direction of the company
- Empower your direct reports to succeed through training & motivation
- Help develop promoted Sales Development Representatives into Account Executives
- Grow your management skills
- Willingness to learn to sell the product yourself during the initial ramp period
requirements
- 2-4 years in proven sales leadership in a closing role
- 4+ years in a sales role (SaaS and B2B preferred) and a top quota performer at your company
- Passion for hiring, onboarding, coaching, motivating, and developing your team
- Incredible leadership and mentorship skills with the ability to learn from others while teaching and leading an ambitious, growing team
- Experience with high growth companies and the ability to find clarity in rapidly changing environments
- Someone who has the drive to be promoted; managing a small team is not your ultimate goal
Why You’ll Join Us
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.
Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.
Benefits
- 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
- Flexible PTO
- 401(k) with company match
- Flexible work from home options available
- Maternity & Paternity Leave
- Employee Resource Groups - network with like-minded "Birds"
- Abundant opportunities that come with a dynamic and fast-growing organization!