Small Business Sales Manager at Birdeye - Apply now!



Why Birdeye?

15 years ago brands controlled customer experiences. But in 2022, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 80,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

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What You'll Do

Birdeye, the all-in-one Experience Marketing platform for multi-location businesses, is looking for a Small Business Sales Manager. If you possess the right energy, competitive spirit, personal drive and track record of success in Sales Management, this is an opportunity that you cannot afford to miss.

The market opportunity for Experience Marketing software is roughly $50B+ in the US and 2-3x that number globally. To put this opportunity in perspective - there is not a single business in the US (or globally) that could not use our software, something difficult to say about other types of point solutions. Birdeye needs winners that will help our company grow, exceed goals and expectations, and have a whole lot of fun along the way!


  • Responsible for 2nd shift (roughly 2pm to 11pm PST, Monday-Friday) Pacific or Mountain preferred
  • Hire, train and manage a team of Account Executives (~10) who are focused on prospecting, closing company provided leads, running online demos and proof of concept campaigns, while delivering high quality deals which will drive business.
  • Drive strategy and vision for the team in support of sales goals and create a scalable infrastructure to support our high growth.
  • Analyze business and industry trends and implement best practices to continue to evolve the team to stay ahead.
  • Partner with Sales, Marketing and Business Development to ensure all parties are aligned with sales goals, marketing initiatives and Business Development plans.
  • Work closely with Sales Operations to establish, enforce, and improve team efficiency, effectiveness, and reporting.


  • BA/BS degree required, MBA a plus.
  • 3+ years of success building, leading, and managing a team of Account Executives (closing roles), or inside sales professionals in a B2B technology company.
  • Proven abilities to think strategically and influence cross-functionally to drive results.
  • A deep level of experience in sales development best practices and developing, coaching, and scaling sales development teams.
  • An outstanding history of leadership, strategy and analysis.
  • A track record thriving in a fast moving, entrepreneurial and self-starting environment that leverages creativity and insight.
  • Outstanding organization and time management skills.
  • High degree of business acumen
  • High attention to detail while being able to multi-task

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.


  • Employer-paid benefits with multiple health plan options (HSA, PPO)
  • Unlimited PTO
  • 401(k) with company match
  • Flexible work from home options available
  • Maternity & Paternity Leave
  • Employee Resource Groups - network with like-minded "Birds"
  • Abundant opportunities that come with a dynamic and fast-growing organization!