Site Reliability Engineering at Birdeye in Gurugram - Apply now!

EngineeringFull-Time

description

BirdEye is looking for a passionate individual to join our fast-paced engineering team as a Site Reliability Engineer.

These positions will require working in shifts to cater US timings. Shifts may rotate weekly or fortnightly as per need or team dynamics. A likely good match would be who is already working shifts.

requirements

Total Experience: 2 Years

Job Skills & Qualifications

  • - Bachelor’s degree in Computer Science or equivalent
  • - Experience in public cloud like AWS / Google cloud / Azure
  • - Experience with monitoring systems like Nagios, Zabbix , Prometheus & AWS cloud watch
  • - Experience with log sniffer tools like ELK/Graylog
  • - Similar past industry experience with 24x7 monitoring production environment with linux majorly.

Key Responsibilities:

  • - Monitor site reliability and performance using existing monitoring systems. Improving monitoring for better efficiency.
  • - Fix/troubleshoot site down issues
  • - Participate in 24x7 rotation and actively work on daily operation tasks.
  • - Scale infrastructure to meet demand
  • - Continuously improve the quality of our infrastructure
  • - Document system design and procedures for the production incidents
  • - Working with DevOps in improving automation tools/Terraform state / Ansible playbooks
  • - You will be responsible for the application and all aspects of it in production including the user experience
  • - Work reciprocally with developers in supporting new features, services, releases, and become an authority in our services

Added advantages:

  • - Exposure to work with a global teach team on a high available multi-cloud SaaS application on cloud.
  • - Exposure to containerization / container orchestration tool.

benefits

15 years ago brands controlled customer experiences. But in 2021, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.


Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

To learn more, please visit: https://birdeye.com

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