Creative Designer at Birdeye in Palo Alto - Apply now!



Why Birdeye?

15 years ago brands controlled customer experiences. But in 2021, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

To learn more, please visit:

What You'll Do:

You will join a forward-thinking creative team who understands the pulse of current design trends. With our in-house design team rapidly expanding, we are looking to add a Creative Designer to the mix of our marketing and advertising efforts to create various design materials and eye catching advertising collateral.


  • Produce general design concepts both independently and collaboratively, and present these ideas
  • Collaborate daily with Product Designers, Marketers, Product Marketing Managers and, at times, Engineers
  • Develop infographics, illustrations, e-books, ads, presentations and marketing collateral among other assignments.
  • Assist with prototype development & amend designs after feedback
  • Ensure final designs and layouts are visually appealing and on-brand


  • 2-3 years professional design experience; SaaS preferred
  • Meticulous attention to detail and strong organizational skills, including time and asset management
  • Quick, creative thinking and problem solving
  • Strong proficiency in graphic design software (Sketch, Adobe CS)
  • Ability to integrate technical and visual solutions into a design concept
  • Strong grasp of modern design patterns and trends
  • Ability to present concept visualization through sketches, drawings and illustrations
  • Possess a deep understanding of advertising campaigns
  • A great attitude and desire to work in a team environment

Why You’ll Join Us:

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.


  • 100% Employer-paid benefits with multiple health plan options (HSA, PPO) for employees
  • Unlimited PTO
  • 401(k) with company match
  • Flexible work from home options available
  • Maternity & Paternity Leave
  • Employee Resource Groups - network with like-minded "Birds"
  • Abundant opportunities that come with a dynamic and fast-growing organization!