Senior Salesforce Engineer at Birdeye in Gurugram - Apply now!

EngineeringFull-Time

description

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

Responsibilities

  • Extensive experience developing Apex classes, Apex triggers, VisualForce pages and controllers,JavaScript, JQuery, web services leveraging the Salesforce API in REST, SOAP and Data Management (SQL, XML, JSON) knowledge
  • Experience with a complete software development life cycle
  • Experience developing with Lightning, OR an SPA framework such as React, Angular, or Knockout.
  • Experience on an Agile Scrum project delivered under Continuous Delivery / DevOps is preferred
  • Experience developing in another enterprise development ecosystem, such as Java or .NET is preferred

requirements

  • Bachelor’s Degree in Computer Engineering, Computer Science or related field (or equivalent in experience)
  • Minimum work experience: 3 years of software development and 3 years of Salesforce application development
  • Bachelor’s Degree in Computer Engineering, Computer Science or related field (or equivalent in experience)
  • 3+ years of hands-on Salesforce experience with evidence of exceptional ability
  • Experience configuring and developing custom Apex/Visualforce/Lightning code in the areas of Service Cloud, Sales Cloud, Workflows, Mobile, Single Sign On, API’s, Marketo and integration to enterprise systems.

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

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