UI/UX Designer at Birdeye in Palo Alto - Apply now!

DesignFull-time

description

Why Birdeye?

15 years ago brands controlled customer experiences. But in 2021, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

To learn more, please visit: https://birdeye.com


What You'll Do:

You will join a forward-thinking creative team who understands the pulse of current design trends. You will act as the user's advocate when developing creative solutions to complex workflows. "Design" and "Customer delight" is embedded in every step of our product cycle. Birdeye has a design first approach that brings consumer grade design and web scale engineering together to create amazing user experiences.

Come join our exciting team as we redefine Customer Experience Management. Rapid iteration, collaboration, and passion is how we drive innovation within Birdeye.

Responsibilities:

  • Create innovative and compelling experiences across all of Birdeye's digital properties (Birdeye.com and additional portfolio of online products)
  • Engage with an experienced cross-disciplinary team to conceive and support design work for innovative software products
  • Bring ideas to life with compelling vision pieces and crystal-clear writing and verbal communication
  • Synthesize business, technology, and user needs and envision smart, holistic design solutions
  • Communicate the value of the Birdeye brand
  • Translate complex information into simple and effective digital presentations

requirements

  • Design degree or significant work experience as a designer
  • 3-5 years professional design experience; SaaS preferred
  • Body of design work demonstrating strong design process, and interaction and visual design skills.
  • Experience with design tools like Sketch, Zeplin, Adobe CS, etc.
  • Strong grasp of modern design patterns and trends
  • Impeccable attention to detail
  • A great attitude and desire to work in a team environment


Why You’ll Join Us:

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

benefits

  • 100% Employer-paid benefits with multiple health plan options (HSA, PPO) for employees
  • Unlimited PTO
  • 401(k) with company match
  • Flexible work from home options available
  • Maternity & Paternity Leave
  • Employee Resource Groups - network with like-minded "Birds"
  • Abundant opportunities that come with a dynamic and fast-growing organization!
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