Software Backend Engineer at Birdeye in Gurugram - Apply now!

EngineeringFull-Time

description

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

What You'll Do

Our engineering team works on challenging problems every day. We have a team culture that truly believes in constantly learning and improving, and our engineers are always encouraged to think big and experiment with new ideas. Our engineers are responsible for building polished products and writing high quality code by designing APIs and abstractions that are extensible and maintainable. Everyone on the engineering team has a huge impact on our product and our company.

Responsibilities

  • The candidate will need to be able to analyze and understand system integrations documents and data mapping/transformations.
  • The candidate will be responsible for building integrations to various APIs and service providers developing high quality, testable and performant software using agile practices
  • The candidate will work with project teams, but also liaise with our Middleware R&D team
  • The candidate will be responsible for deploying integration solutions on client environments and troubleshooting with client technology teams where required for analysis or troubleshooting as required.

requirements

  • Minimum 2 years development Experience in a fast-paced Financial industry is advantageous Strong background in technologies and web containers
  • Experience with JSON, XML RESTful services, SOAP API Strong experience with XSLT Familiarity with MQ systems
  • Experience with Data Mapping and transformation activities
  • Strong background in relational databases and SQL (Oracle/SQL Server)
  • Exposure to and knowledge of software release management techniques including continuous integration and delivery
  • Hands on experience of the unit and automated testing.

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

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