Why Design at BirdEye?
Tens of thousands of businesses use Birdeye every day to grow by creating customer happiness. As a Birdeye employee, you'll be challenged to take on work that upholds this mission and push BirdEye forward. You'll grow as a person and leader, all the while helping businesses make themselves better and make their customers happier.
Design at BirdEye had a "seat at the table" from Day One. You will work in an organization that is Design centric and values Design as a business change agent, not merely an execution function. It is a great challenge and a great responsibility for every one of our designers.
We're on the lookout for a new Product Design Director to join the small but mighty (smighty?) BirdEye Design team. Help us tell our story, build our product, and make some of our business experiences sing. While you're at it, make one big POW! of an impact at a company that's here to help you find inspiration and create a life you love.
What You'll Do:
If you love great Product Design, this is your dream role.
As our hands-on Product Design Director, you have a keen eye for elegant, modern design and UI patterns. You think holistically and craft the "why" of all that we ship – advocating for your design solutions by putting them in the context of business and customer goals.
You are a user-focused, data-driven Product Design leader who has successfully designed and delivered high impact products at scale. You are a sought-after advocate for design excellence. You lead with strong, hands-on, Design, and technical expertise and are skilled at developing and socializing innovative vision throughout organizations.
You will lead, grow, and mentor an in-house team of designers and other internal/external creative resources to bring our product strategy to life.
You should have an inspiring portfolio, a love for complex problems, and the ability to articulate how a next-generation, end-to-end customer experience automation product should work.
You should be able to make everything you design beautifully simple: The products we make and the industry we serve are technical and complicated, so our work must be simple and clear.
Responsibilities
Why You’ll Join Us:
As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.
Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.