Senior Manager of Revenue at Birdeye in Palo Alto - Apply now!



Why Birdeye?

15 years ago, Brands controlled customer experiences. But today, customer experiences control Brands. Customers now choose businesses based on shared experiences, not ads. Marketers now have to create and promote great experiences, and they need a platform that can do this at scale.

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

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What You'll Do:

Birdeye is looking for a Senior Revenue Accounting Manager to enhance our Finance team. This role reports to the Controller and will lead revenue accounting and revenue operations. This accounting leader defines revenue accounting policies, oversees the revenue cycle and order-to-cash business process, manages timely and accurate revenue reporting and reconciliations and is responsible for revenue related system implementation and enhancements. This position is based in our headquarters in Palo Alto.


  • Oversee the revenue team to ensure all revenue accounting and operations are completed on-time and in compliance with US GAAP.
  • Define revenue accounting policies for all product offerings. Assess accounting implications of new products, including preparing technical analyses and advising on operationalizing the technical accounting conclusions.
  • Perform thorough reviews for all revenue related transactions to ensure accuracy and compliance with US GAAP (ASC 606), appropriate documentation for external reporting and audit requirements and monthly A/R review and partner with accounting and FP&A for overall working capital management.
  • Lead collaboration with our cross functional partners to provide revenue recognition compliant solutions, including contract reviews, non-standard sales deals, commission plan modification, and changes in product and pricing strategies. Communicate the accounting implication to stakeholders at all levels.
  • Provide oversight and review of billing operations including customer collections.
  • Develop and streamline processes and SOX compliant controls around revenue and related financial reporting metrics. Create efficiencies and simplification by leveraging technology solutions and automation.


  • 7+ years of relevant revenue accounting and revenue operations experience including 4+ years of public accounting experience (Big Four preferred), with revenue recognition experience on growing SAAS companies. CPA required.
  • Strong ability to work cross functionally and proactively identify accounting issues, research applicable guidance and document accounting conclusions
  • Strong analytical skills, including ability to independently analyze transactions and contracts and document the related accounting analysis under US GAAP
  • Passionate about leveraging technology to improve processes, systems, and team efficiency.
  • Lead a team with great leadership skills. Passionate about coaching and mentoring to junior team members.
  • Strong ERP and Billing system experience preferred: NetSuite, Salesforce, Recurly


Why You’ll Join Us:

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.


  • Employer-paid benefits with multiple health plan options (HSA, PPO)
  • Unlimited PTO
  • 401(k) with company match
  • Flexible work from home options available
  • Maternity & Paternity Leave
  • Employee Resource Groups - network with like-minded "Birds"
  • Abundant opportunities that come with a dynamic and fast-growing organization!