Senior Recruiter at Birdeye in Gurugram - Apply now!

Human ResourcesFull-time


Why Birdeye?

15 years ago brands controlled customer experiences. But in 2022, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 80,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

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What You'll Do

  • Work Timings: Flexible (between 9 am till 10 pm IST) based on the positions being managed and the timings of the teams being hired for. This is Not a Night Shift.

Birdeye is searching for a top-notch Senior Recruiter to be a part of our small yet powerful team helping fuel the talent requirements of our Hyper Growth organization. You must truly enjoy a start-up environment where we move fast, adjust the organization as needed, and be adaptable to change.

Use your energy and drive to help us hire the best and the brightest for Birdeye! As the Senior Recruiter, you will gain exposure to all facets of Tech and Non-Tech recruiting for India and will have the opportunity to become an expert in attracting the best talent. We’re looking for a smart, self-motivated and coachable team player who loves to learn!


  • Recruiting and supporting multiple pipelines across teams with a primary focus on hiring for our technology organization
  • Source and recruit talent in a competitive market; meet strategic hiring goals
  • Work with the hiring managers to understand new requirements, help draft the JDs and define the interview process for specific positions
  • Manage Job Postings on various job boards plus maintaining the company’s careers page on our website (through Workable)
  • Providing Comp insights based on current market trends
  • Being the bridge between the candidate and Hiring Managers to ensure a smooth and great experience for all


  • 8+ years of Recruiting experience in a full cycle recruiting role in a technology start-up or mid/larger organization, with a strong emphasis in technology recruiting
  • Bachelor's degree in any discipline. Masters in HR or related disciplines will be a plus
  • Experience in managing high volume as well as niche hiring
  • Experience recruiting for Junior and Mid-level Technology positions for Frontend, Backend, QA and DevOps teams
  • Strong internet recruiting, social networking and database searching skills required
  • Experience using an applicant tracking system is required; experience with Workable is strongly preferred
  • Experience recruiting through Campuses as well as working with Consultants
  • Well versed with job boards like LinkedIn, Naukri, Monster etc.
  • Previous experience in SaaS start-ups preferred
  • Candidates must possess top notch interpersonal skills, including verbal and written communication
  • Demonstrated flexibility, adaptability, and tolerance of ambiguity
  • Awareness of and sensitivity to influence and work successfully with diverse groups of people including senior leaders
  • Natural curiosity and a willingness to learn
  • Strong customer service skills
  • Goal driven and self-motivated

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.


  • Work closely with a cross functional team of highly motivated and intelligent folks with a unique range of start-up and enterprise experience.
  • We offer a competitive salary, healthcare benefits, catered meals, flexible work timings along with all the opportunities inherent in a fast-growing organization!