At Birdeye, one of our core competitive advantages is the range of comprehensive solutions we offer for businesses to ace their customer experience journey. As a product manager, you will be responsible for scaling the product to serve the growing needs of our businesses. You will work on improving customer engagement across mobile and desktop by driving product initiatives from inception through execution. In this role you will collaborate closely with your product designer, engineers, analyst, product marketer, and other cross-functional team members within the organization to ensure that our products amaze and delight our businesses.
What will you do?
What do we need?
15 years ago brands controlled customer experiences. But in 2021, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.
To learn more, please visit: https://birdeye.com