Marketing

Creative Director

Palo Alto, US

description

As our hands-on Creative Director you will develop performance-oriented digital creatives and will be responsible for the visual style and performance of the BirdEye brand and creative including our website. You will lead, grow and mentor an in-house team of designers and other internal/external creative resources to bring our creative strategy to life.

You should have an inspiring portfolio, great design sense, a love for complex problems and the ability to clearly articulate how a next generation, end-to-end customer experience automation product should work. We strive to create products that people love to use to make businesses better.

requirements

WHO YOU ARE:

  • 7 years work experience as a designer working on highly recognized brands and website
  • BFA, BA, or BS degree in design, advertising, or a related discipline
  • Portfolio demonstrates rock-solid skills in creative design
  • Must have a modern design aesthetic and pay attention to every detail and every pixel.
  • Complete mastery of design tools such as Sketch
  • Strong leadership when collaborating with design, engineering, product, and marketing

WHAT YOU’LL DO:

  • Translate abstract ideas and requirements into tangible and beautiful design deliverables
  • Help to invent a modern and elegant visual language for the BirdEye brand
  • Advocate for changes, refinements, and ongoing improvements
  • Collaborate closely with cross-disciplinary teams from marketing, sales and engineering
  • Proactively manage multiple projects, from start to finish, to meet priorities and requirements in an agile environment.
  • Effectively communicate and collaborate with engineers, PMs, designers, researchers, and writers to conceptualize, prototype, test, iterate, and build end-to-end experiences.
  • Inform, influence, support, and execute our brand vision
  • Evangelize the brand both internally in the organization and externally with customers.
  • Manage and scale the creative team, recruiting additional A+ players

benefits

WHAT WE OFFER:

  • Work closely with a cross functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience
  • Vibrant company culture
  • Mentorship opportunities
  • Competitive salary with stock options
  • Unlimited in-house snacks & drinks
  • Growth, Development and Career opportunities which accompany a high-growth organization

Our Company:

BirdEye is a SaaS platform that reimagines the way customer feedback is used to acquire and retain connected customers by closing the loop between reputation marketing and customer experience. BirdEye enables businesses to get new reviews and captures existing customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time. BirdEye converts all feedback into actionable insights so businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors.

The BirdEye platform is trusted by 50,000+ businesses and prominent F1000 enterprises. BirdEye was founded in 2012 by Google, Yahoo, Amazon alumni and backed by Silicon Valley who's who including Trinity Ventures, Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang. Learn more at BirdEye.com.

Some noteworthy mentions:

Check out some of our recent G2Crowd awards!

  • Best Software Company in 2019: #60
  • Best Small Business Software in 2019: #25
  • Best Product for Marketers in 2019: #16

Our Values:

As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.


Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

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