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825 H Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I've had a great experience taking my dogs to this vet. They've been 'patients' at Caring Hands for over 3 years. I feel the prices are very fair for the area, and the quality of the veterinary care has been good.
Business response:
Thank you so much for taking the time to share your 5-star review. Please let us know if you ever have any questions or concerns we can address. Thank you for being a part of our Caring Hands family!
We live part time in DC and part time in FL. I am so happy we found Caring Hands Rockville. Both Dr. Akande and Dr. Reynolds have been so accessible in answering questions, following up on our dog's care. Their hours are so convenient and it is worth the drive for us. The vet techs and staff are caring, helpful and kind. The best in the DMV.
Business response:
We really appreciate you taking the time to share your review. We can't wait to share it with Dr. Akande, Dr. Reynolds, and the rest of the team. Please let us know if you have any questions or concerns. Thank you for being a part of our Caring Hands family!
We are so lucky that Caring Hands in Rockville is the closest vet to our house, because Dr. Streck's attentiveness literally saved our dog's life. Last year, we brought our four year old golden retriever, Milton, to Caring Hands for what we thought was a bee sting. Dr. Streck thought it might be a tooth abscess, and we scheduled a dental cleaning with an aspirate of the area for the next day. The next day, we got a call that no pet owner wants to get, and Dr. Streck let us know that the bump on our dog's face wasn't an absc... read more
Business response:
Thank you so very much for taking the time to share your story. We are privileged to be able to partner with you in providing the best care for Milton. Please don't hesitate to reach out if there is anything we can do for your family. Thank you so much for being a part of our Caring Hands family!
After taking my foster cats here, I decided to switch my own cat over to Caring Hands, and I'm glad I did. All the vets are incredible, plus very thorough and responsive to any questions. The front desk staff are also amazing, as are the vet techs. They have great procedures in place for COVID that made me feel safe while still feeling very well informed about what happened at the visit.
Business response:
Thank you for taking the time to share your review of our hospital. We are thrilled to hear about your experience and can't wait to share it with the team. Please let us know if there is anything we can d for you or your kitty. Thank you for being a part of our Caring Hands family!
Dr. Reynolds was extremely caring, and so great with my family on our saddest day. We had to make the hard decision to put our 16 year old cat to sleep. The staff and doctor was great, very supportive, and helpful. The euthanasia "room" was very nice- with a couch and tissues. We got a clay paw print done of our sweet boy in his last moments, and afterwards the staff sent us a hand written card in the mail. The end of life care provided was certainly one to recommend.
Business response:
We are so sorry for the loss of your sweet cat. We know the decision was difficult and we are honored to have been able to be there for your family. Please let us know if there is anything we can do for you.
Yesterday I put my Cookie to rest. I wanted to give Dr. Reynolds and her staff a big thank you for all their support. Cookie had kidney disease and Dr. Reynolds sent me many, many emails with guidance after every check up during the course of her treatment. The disease is brutal and extremely stressful. My Cookie not only had CKD but also battled existing EPI. This made things even more complicated. But having a Vet who understands these issues and willing to try to work thru these complicated waters was a heaven sent. I als... read more
Business response:
Our hearts ache for your loss. We know Cookie was so special and meant the world to you, and we are honored to have been able to be there for you both. We are always here for you if you ever need us.
I've used them once for a foster dog and a few times for our new puppy now 14 weeks old. Staff and doctors are friendly. I want to believe their care is good as well, but there have been lapses in communication, some serious, causing me to rate them at 3 for now, will update later if I stay and have more confidence. The hospital lost medical records from the breeder that we provided. They miscommunicated how many visits a new puppy needs ( said three, ended up with six, although there are no health issues). Two days ago t... read more
Business response:
Thank you for taking the time to share your feedback. We will take all of your comments and discuss them with our team so we may better serve you in the future. Please don't hesitate to contact us with any questions or concerns.
I am so glad I discovered Caring Hands and have been so happy with the care that my two kittens have received, and the stellar customer service. I think my number one favorite thing about this vet is that they have electronic typed records and an app (VitusVet) where you can view all of your pet's records. It makes me feel better knowing I always have access to this information. My previous vet that I took my elderly cat to before she passed had a small office with a cranky manager, and illegible written records only availab... read more
Just wanted note how awesome Dr. Reynolds and team have been, especially in the past few weeks. I've been working with Caring Hands to get several blood tests, vaccines, an International Health Certificate (USDA approved) and COVID-19 test done so my pup (Sebastian) can travel abroad. Everything has to happen less than 10 days prior to the date of travel, so it's been a hectic (and expensive) process. That said, Dr. Reynolds and team did everything they can to help me and expedite Sebastian's test results/ IHC. I'm very gr... read more
Business response:
Thank you so much for sharing your review. We know that the process of getting an International Health Certificate can be full of hurdles, but we are so happy to have been able to help you through the process. We will definitely miss seeing you both and wish you the very best luck on your new adventure!
Caring Hands Animal Hospital - Rockville has a 4.7 star rating with 499 reviews.
Caring Hands Animal Hospital - Rockville is open now. It will close at 8:00 p.m.