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Carnegie's Cafe
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
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The hostess was rude when we went into the restaurant to get a table. She told us that we could not bring in drinks that we purchased in THEIR casino. Other than her, the food and service were good.
Business response:
We regret to learn about your experience with the hostess. Your feedback is valuable to us. Thank you for acknowledging the good food and service.
The chicken fried steak was deelicious. I could've eaten 2. Service was great too. Thumbs up for sure
Business response:
We are elated to hear you enjoyed the chicken fried steak and great service, Sylvia! Your thumbs up means the world to us.
Carnegie's Café had decent food, and the portions were satisfying. Everything tasted good, but nothing really stood out as exceptional, some of the food needed just a bit more flavor. The biggest downside was the service--it wasn't terrible, but it could have been nicer, maybe just more attentive and welcoming. Overall, food was good service was "ok"
Business response:
Thank you for sharing your experience, Jay. We hear you on the flavor and service—both deserve better. We appreciate the honest feedback and hope to impress you next time.
Standard cafe fare for Laughlin, but if you look at the menu you can basically get a second meal for a dollar. Works great for couples, or friends (as long as you keep it to even numbers). Food was above average, with the meatloaf being a standout. Ray served our group and hustled all night long, although he did show some reluctance to visit the bar for mixed drinks. Beer and sodas were no problem. Don't put a mixed drink menu on the table, if it's really not available.
Business response:
We are delighted to hear you enjoyed our meatloaf and appreciated Ray's hard work! We'll address the mixed drink availability concern.
Service from DJ above & beyond!! Had a tasty Philly cheese sandwich. Wish more servers had his attitude . Hope to return & be served by DJ!
Business response:
We are delighted to hear about DJ's exceptional service! Thrilled you enjoyed the Philly cheese sandwich. Look forward to welcoming you back soon!
Omg! Ate here twice , once for dinner, back for breakfast! Where can you get 1 meal regular price $17.99 and another for $1 !! Wait help was very helpful. Food was plentiful and delicious! Ordered meatloaf with mashed potatoes & gravy.. very tasty
Business response:
Thanks for your positive feedback, Debra! We're glad you enjoyed your meals at Carnegie's Cafe.
Customer Service is such a critical element of a successful business. Carnegies is the main cafe at Tropicana hence the bar is set quite high. Monique is an excellent employee and let me say her personality, vibe, attitude, adaptability, empathy, patience, ability to stay calm under pressure and probably one of the most respectful managers I have come across in every food location at both Harrahs and Tropicana. These are the ideal employees every organization should target to hire, provide consistent training and invest in r... read more
Business response:
Please accept our apologies for the disappointing Shrimp Basket special. Your concerns about portion size and incorrect items are valid and important to us.
Way better than I expected! Service was fast and friendly. Coffee was fresh--served with a carafe at the table for quick refills. Prices are decent for a casino. Ambiance is casino cafe, clean and comfortable but nothing exciting. The chicken fried steak breakfast was very basic and certainly not extravagantly presented, but it was tasty and hit the spot. I would have no problem ordering this again. It was a good and convenient spot for us to have breakfast, especially since we stayed at The Trop. Will definitely try them ag... read more
Breakfast and dinner here were both great. Service was great both meals. The breakfast seems a little pricey for what you get and getting charged $3 for cheese added to my Denver omelette was definitely too high. Dinner was really tasty. The side salads are very large and good. The fried chicken dinner and ribeye were both very delicious. Service at breakfast and dinner were fast and friendly. They accept comps as well.
Frequently asked questions about Carnegie's Cafe
How is Carnegie's Cafe rated?
Carnegie's Cafe has a 4.5 star rating with 1,811 reviews.
When is Carnegie's Cafe open?
Carnegie's Cafe is open now. It is open 24/7.