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Carnegie's Cafe

4.5
  • Laughlin, NV

About this business

Location details

2121 S Casino Dr, Laughlin, NV, 89029, United States

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4.51,688 reviews
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Jay R.'s profile image
Jay R. 
rating
a week ago

Carnegie's Café had decent food, and the portions were satisfying. Everything tasted good, but nothing really stood out as exceptional, some of the food needed just a bit more flavor. The biggest downside was the service--it wasn't terrible, but it could have been nicer, maybe just more attentive and welcoming. Overall, food was good service was "ok" 

Business response:

Thank you for sharing your experience, Jay. We hear you on the flavor and service—both deserve better. We appreciate the honest feedback and hope to impress you next time. 

Sean A.'s profile image
Sean A. 
rating
2 months ago

Standard cafe fare for Laughlin, but if you look at the menu you can basically get a second meal for a dollar. Works great for couples, or friends (as long as you keep it to even numbers). Food was above average, with the meatloaf being a standout. Ray served our group and hustled all night long, although he did show some reluctance to visit the bar for mixed drinks. Beer and sodas were no problem. Don't put a mixed drink menu on the table, if it's really not available. 

Business response:

We are delighted to hear you enjoyed our meatloaf and appreciated Ray's hard work! We'll address the mixed drink availability concern. 

Lillian S.'s profile image
Lillian S. 
rating
2 months ago

We've really enjoyed getting to know Lupe she's grown so much on us! She is always so sweet, kind, and an absolute pleasure whenever she takes our order. Her positive attitude and warm personality make every visit better. Lupe would be a fantastic addition as a server. She's awesome, very personable, and truly knows how to make customers feel welcome. We always look forward to seeing her at Carnegie's Dining Cafe in Laughlin, Nevada! 

Business response:

Please accept our apologies for the disappointing Shrimp Basket special. Your concerns about portion size and incorrect items are valid and important to us. 

Lillian S.'s profile image
Lillian S. 
rating
3 months ago

DJ at Tropicana's Carnegie Café is truly exceptional. He is kind, friendly, and always approachable, making every visit feel welcoming and comfortable. His respectful attitude and genuine care for guests really stand out. DJ is clearly driven and motivated, consistently going above and beyond to ensure every detail is just right. His service is always spot on, and you can tell he takes pride in what he does. It's rare to come across someone so dedicated to providing such a high level of customer service. We always enjoy be... read more

Business response:

Please accept our apologies for the disappointing Shrimp Basket special. Your concerns about portion size and incorrect items are valid and important to us. 

Debi S.'s profile image
Debi S. 
rating
4 months ago

Service from DJ above & beyond!! Had a tasty Philly cheese sandwich. Wish more servers had his attitude . Hope to return & be served by DJ! 

Business response:

We are delighted to hear about DJ's exceptional service! Thrilled you enjoyed the Philly cheese sandwich. Look forward to welcoming you back soon! 

Debra P.'s profile image
Debra P. 
rating
7 months ago

Omg! Ate here twice , once for dinner, back for breakfast! Where can you get 1 meal regular price $17.99 and another for $1 !! Wait help was very helpful. Food was plentiful and delicious! Ordered meatloaf with mashed potatoes & gravy.. very tasty 

Business response:

Thanks for your positive feedback, Debra! We're glad you enjoyed your meals at Carnegie's Cafe. 

Lillian S.'s profile image
Lillian S. 
rating
8 months ago

Camiren is such a beautiful addition to Carnegies Cafe. She is absolutely the sweetest, kindest and awesome employee. She is calm, focused, and always makes us feel warm and fuzzy. She has always provided excellent service no matter where she's attended us. Great Job! 

Business response:

Please accept our apologies for the disappointing Shrimp Basket special. Your concerns about portion size and incorrect items are valid and important to us. 

Lillian S.'s profile image
Lillian S. 
rating
8 months ago

Customer Service is such a critical element of a successful business. Carnegies is the main cafe at Tropicana hence the bar is set quite high. Monique is an excellent employee and let me say her personality, vibe, attitude, adaptability, empathy, patience, ability to stay calm under pressure and probably one of the most respectful managers I have come across in every food location at both Harrahs and Tropicana. These are the ideal employees every organization should target to hire, provide consistent training and invest in r... read more

Business response:

Please accept our apologies for the disappointing Shrimp Basket special. Your concerns about portion size and incorrect items are valid and important to us. 

Martin W.'s profile image
Martin W. 
rating
9 months ago

Way better than I expected! Service was fast and friendly. Coffee was fresh--served with a carafe at the table for quick refills. Prices are decent for a casino. Ambiance is casino cafe, clean and comfortable but nothing exciting. The chicken fried steak breakfast was very basic and certainly not extravagantly presented, but it was tasty and hit the spot. I would have no problem ordering this again. It was a good and convenient spot for us to have breakfast, especially since we stayed at The Trop. Will definitely try them ag... read more

Frequently asked questions about Carnegie's Cafe

How is Carnegie's Cafe rated?

Carnegie's Cafe has a 4.5 star rating with 1,688 reviews. 

When is Carnegie's Cafe open?

Carnegie's Cafe is open now. It is open 24/7.