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Carnegie's Cafe

4.5
  • Laughlin, NV

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Location details

2121 S Casino Dr, Laughlin, NV, 89029, United States

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4.51,688 reviews
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Kourtney C.'s profile image
Kourtney C. 
rating
9 months ago

There's no way it should be a 30 minute wait to be seated when I'm by myself and 80% of the tables are empty. They are seriously short staffed and slow . You obviously have enough business because there was a group of 3 in front of me, a group of 7 in front of me, and a group of about 6 behind me that all walked away except the group of 3 that got seated, because of the wait. If you're staying here better to order to go. I was already downstairs and irritated so I just went to the poolside Café, which has really delicious br... read more

Lillian S.'s profile image
Lillian S. 
rating
9 months ago

I ordered the Shrimp Basket special and was really disappointed. It only came with 4 extra small breaded shrimp and unexpectedly included 3 pieces of fish which I didn't order. For the price, the portion was tiny and didn't match the description. If you're craving a proper shrimp basket, I recommend checking out Aquarius or PT's at Edgewater. For $7.99, you get 9 large, delicious shrimp, fries, shrimp sauce, and a drink much better quality and value! 

Business response:

Please accept our apologies for the disappointing Shrimp Basket special. Your concerns about portion size and incorrect items are valid and important to us. 

Tony V.'s profile image
Tony V. 
rating
10 months ago

Ate there twice. Both times ordered BLT w Fries. Asked for gravy for my fries and a couple of pickles. Great meal. Gravy fries are hard to find around here. Went back a third time. Waiter told me gravy was $3 and pickles were $3. Asked the manager why am i being charged for condiments. She said, "well you don't expect us to give away stuff for free.". Said they would only charge me $3 instead of $6. When I looked at the bill there was a $3 charge for peanut butter. Seems like the computer didn't have an entry for pic... read more

Business response:

We apologize for any inconvenience you experienced during your visits to Carnegie's Cafe. Your feedback is important to us. 

Alexander C.'s profile image
Alexander C. 
rating
a year ago

Food was not very good. I had the breakfast country fried steak. The waitress was really cold and downright bitchy. Coffee here sucks. Waitress didn't even bring me more water at all. 

Business response:

Thank you for your 5 star review, Alexander. We're so glad you enjoyed the CFS breakfast. It definitely is a fan favorite. We look forward to your next dining experience with us here at Carnegies. 

Alan E.'s profile image
Alan E. 
rating
a year ago

Overpriced bland food, terrible service, rude cashier. Three strikes and you're out! 

Business response:

It's regrettable to hear about your experience at Carnegie's Cafe. Please feel free to reach out to us at (702) 298-4200 to discuss this further. 

Chris H.'s profile image
Chris H. 
rating
a year ago

For the most part all of our dishes were pretty good. Great value considering you're in a casino. The one very down side is we had two in our party that ordered the corn beef hash. One came out well cooked but the other came hardly cooked at all and was almost raw. Maybe an odd moment by the chef but it left our group unwilling to come back. 

Business response:

It's regrettable to hear about the issue with the corned beef hash. We strive to provide quality dishes and will address this with our team. Thank you for your feedback. 

Karen L.'s profile image
Karen L. 
rating
a year ago

Food was undercooked got sick took 20 min to bring back out a steak that was supposed to be well done waiter was no where to be found eggs running with the white not fully cooked ruined my vacation time because I was sick after eating here 

Business response:

We are disappointed to hear about your experience at Carnegie’s Cafe Karen. Please excuse any inconvenience. Feel free to reach out to us at (702) 298-4200 to discuss this further. 

Ileana M.'s profile image
Ileana M. 
rating
a year ago

We went to Carnegie's for the Labor day weekend. We were a party of 16, the supervisor was wonderful in accommodating a large party. Both the supervisor and hostess on Sunday morning (9/1) provided exceptional customer service. Out waitress, Eva, on the other hand was quite rude and lacked customer service skills. To begin, when she initially introduced herself and began taking our order, I mentioned we would be splitting the bill, since the supervisor had already asked, and made it seem as though it was okay. EVA immediatel... read more

Business response:

I want to apologize for your experience at Carnegies on Labor Day weekend. As you've stated, this is not representative of our mission values. Please be assured that the appropriate measures will be taken to assure this behavior is not repeated. When you chose to return, please ask for Travis Owen's, Manager, or myself, Lynda Barela, Asst. Manager. We'll be happy to assist you. 

Kenny D.'s profile image
Kenny D. 
rating
2 years ago

Ordered the nachos and Very Disappointed for a Caesars property to use Can Liquid Cheese, horrible..!!!! The waitstaff never visited the table to check on us after dropping off the food...!!!!?!? No wonder this restaurant has a HORRIBLE SCORE.... 

Business response:

Please message us your contact information so we can have the correct team research your experience further. We look forward to assisting you. (If left on a site with no DM would need to provide appropriate contact or ask them to DM on social if that's our only option) 

Frequently asked questions about Carnegie's Cafe

How is Carnegie's Cafe rated?

Carnegie's Cafe has a 4.5 star rating with 1,688 reviews. 

When is Carnegie's Cafe open?

Carnegie's Cafe is open now. It is open 24/7.