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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No matter what the question or situation Carol always had an answer or solution. Having someone be so prepared and professional from start to end was priceless.
Business response:
Thank you for this glowing review, Lucas! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
When we were looking to refinance and take cash out, Carol had us every step of the way. When they needed some document, it was communicated right away so that we had the best chance of closing as soon as possible. They used a title company in our home town to make the closing easier and more convenient. We would recommend Carol to anyone that is looking for a truly professional experience.
Business response:
Thank you for this review, Sally! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Carol was there every step of the way to walk you through the refinance process. Thanks again.
Carol expertly guided us through the mortgage process and we closed on time. Timing could have been a deal breaker and Carol made sure it wasn't. She was there to work through questions no matter the hour. Outstanding service from Carol and her team!!
Business response:
Thank you for the 5-star rating and review, MRD! We are glad that Carol and her team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
Always great to work with Carol! This is my second time having her help me with a mortgage/ refinance. She is always available with an immediate response to questions. Her staff is knowledgeable and also pleasant to work with.
Business response:
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our borrowers throughout the refinance process. It sounds like Carol and her team delivered that and beyond. Please don't be a stranger.
Carol was wonderful through our entire loan process. I chose to work with her based on the reviews I had read and I was not disappointed. Our process was a difficult one with a new construction that was delayed by the builder several times but she was always there to answer my questions and reassure us that everything would work out. After 10 months of working with her by phone and email, the house was finally finished and she made it a point to stop in at our closing. She and her assistant, Miranda, went above and beyond fo... read more
Business response:
Thank you for the five-star review, Becky! It sounds like your experience with Carol and her team was more than successful. We are glad to hear they were patient and communicated throughout every step of the loan process. We look forward to working with you again in the future. Don't be a stranger!
Carol was the best person to have in my corner during the process of buying my first home. She answered all my questions, silly or not, both quickly and non-judgementally. She goes above and beyond to ensure that things go smoothly and everything stays on track. She made me feel so comfortable with every step and I could not be happier to have had her managing my loan.
Business response:
Thank you for taking the time to write this review, Gretchen! We are happy to hear your first homebuying experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home.
I knew I wanted to work with Waterstone a second time. They understood my needs and surpassed all expectations. We had a couple of bumps in the road, as part of any home buying process. Carol, Bonnie, and the Waterstone team were thoroughly informative. I know who to go to for a home loan, and it's Waterstone.
Business response:
Thank you for sharing, Cassandra! We're thrilled to hear everything went so smoothly with your home loan and homebuying with the help of Carol and her team. We hope to work with you again in the future.
It was great working with Carol to get a loan for our new home! She was friendly, knowledgeable, and quick to respond to questions (including late night email responses). She helped make the mortgage and house buying process smooth. We would definitely work with Carol and her team again!
Business response:
Edward, we appreciate you taking the time to write this review for Carol and her team! Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the mortgage and homebuying process. We hope you continue to use Carol and Waterstone Mortgage in the future for your refinancing or purchase needs. Please don't be a stranger!
Carol is absolutely fantastic. Carol went above and beyond for us during our process of buying our home and now during our refinancing. Carol and her team make it seamless, and would recommend them to anyone. Thank you all for all the help and support. You guys all ROCK!
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.