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Carpetland USA

4.9
  • Other
  • Germantown, WI

About this business

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Location details

W188 N9875 Maple Road, Germantown, WI, 53022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,153 reviews
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Maureen G.'s profile image
2 years ago

I had a wonderful experience working with Ken Ropp when ordering my tile for my dry bar area. He was very helpful with materials that would be needed to complete the project. My order was placed and he followed up with timeline for my tiles arrival. Carpetland and Ken will be my go to partner for my future projects! Maureen Gibbs 

Bob De L.'s profile image
2 years ago

You really don't know how good or bad a business is until you have an issue with one of the products they installed. Within a year of our kitchen floor being installed, we noticed shrinkage of the tiles. After a few visits to evaluate the issue, Carpetland contacted the manufacturer and ended up removing the flooring and reinstalling a new one. That is all we could of asked of them. 

Gabriel T.'s profile image
2 years ago

Hey Marc Spang, I really enjoyed our experience, hes a real salesmen; it was a blast and this needs to happen some time soon again! 

Lee M.'s profile image
2 years ago

We worked with Jerry and ended up with an absolutely gorgeous rustic chic floor that goes wonderfully with the rest of our ranch house. The installers worked quickly and accurately and made sure we were happy with the floor before they left. It was overall a great experience. We had used Carpetland many years ago in a previous house and had a great experience so we went back again. Are glad we did! Thanks Jerry!!! 

Nancy C.'s profile image
2 years ago

If you have any plans to do any remodeling in your home, I highly recommend Julie Bohmann at Carpetland Flooring Center in Mount Pleasant, WI. She has exceeded every expectation I had when I walked into Carpetland for my bathroom remodel. Julie was extremely helpful and knowledgeable in picking out a final selection out of a plethora of choices!! Customer service excellence is provided by people who truly enjoy their jobs and value their customers. Julie represents all that is excellence in customer service. 

Jackie Fehrmann L.'s profile image
Jackie Fehrmann L. 
2 years ago

Following flooding in the lower level of our home, I stopped in at the Pewaukee store in early December fully expecting my carpet selection process to be a lengthy one. KRIS was quick to help despite the fact that I was a bit stressed about having to do this at all, especially at Christmas time, and that we had only a small budget to work with. He was very patient with me. He not only showed me a number of options, but he provided me with samples to take home, AND he even helped me find someone to move our large, heavy pool... read more

Peter Z.'s profile image
2 years ago

Garry and his colleagues did an excellent job with helping me to figure out my flooring needs. The team and Garry were extremely professional and went the extra mile making sure the flooring and installation were perfect. I really appreciated the work and effort that they put in. It came out great and looks awesome!! 

Tommy K.'s profile image
2 years ago

We needed new carpet before we sold our home and wanted something nice, but that also didn't exceed our budget. Garry (Burlington store) sat down with us and helped us find exactly what we needed, and kept us within our budget. He even managed to set up the install in the small window that we had between moving and listing our house. The installers did a great job, and were in and out in no time. Carpetland will definitely be our first stop for any flooring in the future. 

James M.'s profile image
2 years ago

We had a wonderful experience with Carpetland in Burlington, WI., and specifically with Adam. He walked us thru the entire process and was very patient with our selection process. We had 4 bedrooms carpeted along with an upstairs hallway and stairs. We were able to do this in two phases so that we could move the furniture from two bedrooms to the other two while they were getting finished. We are very happy with the finished project and would definitely use them again for any flooring needs. 

Frequently asked questions about Carpetland USA

How is Carpetland USA rated?

Carpetland USA has a 4.9 star rating with 1,153 reviews. 

When is Carpetland USA open?

Carpetland USA is open now. It will close at 6:00 p.m.