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Carpetland USA

4.8
  • Other

About this business

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Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,523 reviews
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Daniel I.'s profile image
Daniel I. 
2 years ago

Thank you to Dennis, the installation crew and everyone for a great customer experience. From shopping at the show room to the finished product installation, we were thrilled. Great quality product at a reasonable price. 

Patti C.'s profile image
Patti C. 
2 years ago

We are so pleased with the stress-free service we received from our sales team of Julie and Ken. Julie helped us match the current flooring we already had in our home and Ken went above and beyond to help us place our order and schedule the flooring installation. Ken was spot on with the amount of product that was needed and upon completion we had very little product left over. Ken made sure that the product delivery and installation schedule stayed on track and kept us informed throughout the whole process. We would not... read more

Orbin R.'s profile image
Orbin R. 
2 years ago

Rick and his crew did a great job 

Jen B.'s profile image
Jen B. 
2 years ago

I had a wonderful experience at Carpetland and I'm so happy to have found such a beautiful floor for my home. I made several trips back and forth to the store trying to find flooring for half of my house and I worked with John, Marc and Ken. They all were very helpful, knowledgeable and patient. They helped answer all my questions while I kept going back and forth on several different flooring samples over a span of a several weeks. John was very timely with his communication and stayed in constant communication with me eve... read more

Debbie M.'s profile image
Debbie M. 
2 years ago

Rick at the West Allis location is great. He took care of my complaint after struggling to get someone to take care of an issue I had with my carpet. Great job. 

Maureen G.'s profile image
Maureen G. 
3 years ago

I had a wonderful experience working with Ken Ropp when ordering my tile for my dry bar area. He was very helpful with materials that would be needed to complete the project. My order was placed and he followed up with timeline for my tiles arrival. Carpetland and Ken will be my go to partner for my future projects! Maureen Gibbs 

Bob De L.'s profile image
Bob De L. 
3 years ago

You really don't know how good or bad a business is until you have an issue with one of the products they installed. Within a year of our kitchen floor being installed, we noticed shrinkage of the tiles. After a few visits to evaluate the issue, Carpetland contacted the manufacturer and ended up removing the flooring and reinstalling a new one. That is all we could of asked of them. 

Gabriel T.'s profile image
Gabriel T. 
3 years ago

Hey Marc Spang, I really enjoyed our experience, hes a real salesmen; it was a blast and this needs to happen some time soon again! 

Lee M.'s profile image
Lee M. 
3 years ago

We worked with Jerry and ended up with an absolutely gorgeous rustic chic floor that goes wonderfully with the rest of our ranch house. The installers worked quickly and accurately and made sure we were happy with the floor before they left. It was overall a great experience. We had used Carpetland many years ago in a previous house and had a great experience so we went back again. Are glad we did! Thanks Jerry!!! 

Frequently asked questions about Carpetland USA

How is Carpetland USA rated?

Carpetland USA has a 4.8 star rating with 1,523 reviews. 

When is Carpetland USA open?

Carpetland USA is closed now. It will open at 9:00 a.m.