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Champion Windows and Home Exteriors
- Windows Installation
- Seattle, WA
About this business
Location details
Seattle, WA, 98166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 6:00 p.m. | |
| Sun | 6:00 a.m. to 6:00 p.m. |
I’ve purchased many windows and doors with Champion over the years with great service but a very disappointed with current door purchase. I ordered in Sept 2025 and am still waiting installation (Jan 2026). Numerous issues. First they missed scheduled quote date. Then they sold me a discontinued door which delayed shipment. Then they shipped wrong size door which again delayed installation. Finally they promised their composite strip would solve my current door problem. Door installer arrived and said the composite strip wou... read more
Business response:
Thank you for taking the time to share your experience. We appreciate your continued business with Champion and regret the frustration caused by the delays surrounding this door order. Your concerns have been documented and forwarded to the appropriate team for review. A team member will contact you within 24 hours to provide an update on the installation status and next steps to move this order forward.We value your patience and the opportunity to address this matter.
Customer service was non-existent. It took over 5 months to complete a fairly simple sunroom project (only one wall had to be added). The company never gave me any updates on the status, or an honest answer when I called to inquire about it. There were multiple delays after they told me they were ready to start. I was told someone would arrive that day to begin work, but they didn’t show up, nor did I receive a call to explain the delay. Overall it was a very frustrating experience and I would choose a different company if I... read more
Do not use Champion Windows. Our experience with a $14,000, two-panel patio door purchase has been an absolute nightmare, defined by egregious delays, complete lack of professionalism, and substandard product quality.We placed our order on June 11th. It took four and a half months (until October 27th) to receive just one of the two doors, and the project remains incomplete.Communication is non-existent. The nightmare began in August when the install manager himself noted our initial "rush" order doors were horribly scratched... read more
Extremely disappointed in Champion’s workmanship and quality control. I had 10 windows installed by Champion a few years ago, and I’m now renovating the house. When I removed the weather stripping from just two of those windows, I discovered absolutely no insulation around them. None at all. Last winter, I had to remove the weather stripping on another window, and the problem was the same — large gaps in the foam and clearly no attempt to seal it properly. I have photos showing exactly how poorly these were installed. For a ... read more
I entered into contract with this company in early May. When my order arrived one third of my windows were broken. We're approaching Thanksgiving and I still have broken glass and no replacement. Run! Do not do business with this company!
Do NOT use this company!!! My 94 year old mom had a young punk sales guy come out and he didn't even pitch to her. He acted aggravated when she asked questions. She wouldn't have had to ask had he pitched the product. But because she was ready for windows she signed up and gave a deposit. Shortly after they put my mom on hospice and when they called to schedule to come out and measure I explained this. I reached out to the sales guy atleast a dozen times. I have left 7 messages with the corporate office. My mom passed away. ... read more
My windows were installed by Champion with a lifetime warranty. But when I had need of a repair they wanted a $225 trip fee to show up to handle. They no longer have an office here so now they want to charge this large amount to come here. Its not our fault that they closed up here and I think this is just bad business practice to not stand behind their warranty without this price gouging, Be careful when you read their literature.**** *.
Where do I begin, we ordered windows (4 windows total 1 is our front room bay window) on July 31. Told it would be 10 to 12 weeks ok we got that. We received a call stating our installation date Sept 29. The morning of the 29 we received a call stating our bay window had a crack in it but they were bringing the other three out to be installed. The installer came started the install the windows and realized that they were the wrong size. Now they had been measured 2 different times by two different people. So he leaves and we... read more
I bought my windows to replace the old ones that did not leak / but were outdated. We have installed front of the house first then we did the back windows. I am over the 2yrs for both, but i have leaking windows. One in the front set and one on the back set. I am not getting any calls on them coming out to fix their leaking windows cause i refuse to pay the service fee? Why am i having to pay a service fee on leaking windows that are just under 3 and 4 years old? My old windows that were here from 2000 never leaked??? Not ha... read more
Frequently asked questions about Champion Windows and Home Exteriors
How is Champion Windows and Home Exteriors rated?
Champion Windows and Home Exteriors has a 3.3 star rating with 1,772 reviews.
When is Champion Windows and Home Exteriors open?
Champion Windows and Home Exteriors is closed now. It will open tomorrow at 5:00 a.m.