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Champion Windows and Home Exteriors

3.3

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Location details

Seattle, WA, 98166, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 6:00 p.m.
Tue5:00 a.m. to 6:00 p.m.
Wed5:00 a.m. to 6:00 p.m.
Thu5:00 a.m. to 6:00 p.m.
Fri5:00 a.m. to 6:00 p.m.
Sat6:00 a.m. to 6:00 p.m.
Sun6:00 a.m. to 6:00 p.m.
3.31,772 reviews
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Bridgett G's profile image
Bridgett G 
a year ago

They came out and talked me into ordering three windows two months later they came out and they brought a door with three Mexicans that didn’tspeak English. I said no I didn’t order a door. They said oh no we drove three hours from Memphis fast-forward a month later, they show with three windows that do not even fit my house. I am so disappointed. I am so frustrated. I have tried to call them many many times with no answer to the phone is completely crappy business oh, and when they sent out the people with the windows, it w... read more

Lindsay Z's profile image
Lindsay Z 
a year ago

My husband and I got a quote from this company two years ago along with two other companies.Champion Windows was the only one who showed up with two sales men. They quoted me more than double the other companies and cost for windows. Atone point, I told the men they were worse than car salesman because they were being very pushy.Since then, I have repeatedly received phone calls, text messages, mail from this company. It has been over a year. I have repeatedly asked to stop calling me and to remove me from their list. I just... read more

Janine C.'s profile image
Janine C. 
a year ago

HORRIBLE customer service no shows no return calls. DO NOT USE! Outright lies stating they had their own installers, they contract installation out. Josh our salesperson flat out lied. Julius the scheduler refused to let us speak to higher management, voice mailbox always full and didn't return calls. Have NEVER dealt with such an unprofessional company and at $18,000. for 4 exterior doors we were treated terribly. Will never recommend to family or friends. 

William B.'s profile image
William B. 
a year ago

We bought dors and windows from Champion Windows a few years ago. We have tried for the last 4 months to get a door fixed. They kept saying they would get back to us. Here it is 4 months later and now they are saying they will not get to it until spring. They are short of repair persons. 

Eleanor D's profile image
Eleanor D 
a year ago

I really wish we had read the reviews before choosing Champion. We had the salesman come to our home and listened to his demonstration. We were impressed by the quality of the windows and the benefits they could offer us with future heating and air conditioning bills. We signed the contract that night for almost $8,000. They did have another person come out to the house for correct measurements and set an install date. Then the nightmare started. We had a total of 5 windows replaced, two of which are double windows. Our scre... read more

Stephanie B.'s profile image
Stephanie B. 
a year ago

I purchased windows in January 2024. Paid in full for them by June 2024. 10 of the 16 windows I purchased were installed in May. I have been waiting since then for the remainder if the windows to be installed. They are difficult to contact and once I did reach the regional operations manager I have only gotten excuses and no results. Most recently told the windows would be installed on December 9. That did not happen. 

Tonya T.'s profile image
Tonya T. 
a year ago

I would like to start off by saying that we really like the Champion windows. They are well made. We had a full home window replacement. Approx 28 windows. However, the experience we had with Champion Window was very frustrating to say the least. It took almost 14 months for them to complete our installation. The communication between us and the company was awful. They take no accountability for the mistakes they have made. We spent 14 frustrating months being tossed to multiple different representatives.So although I like t... read more

Chris S's profile image
Chris S 
a year ago

We spent $30,000 for new windows for our home 2 years ago. Several of the windows/screens have been compromised which are still under warranty. We have called the company several times and currently they do not have technicians working in the Denver area. By no means should this company be allowed to do business in the great State of Colorado. 

Philip P.'s profile image
Philip P. 
a year ago

11/13. Met with salesman to discuss construction of screen porch and sliding glass door. Negotiated a price and signed contract and paid in full for the door $7800 and a deposit for the porch $6300. 11/14 a further review of the contract found an error in the color. Contacted rep who arranged to meet on 11/16. Resigned contact. I was informed a rep would be in touch to draft and confirm measurements and scope of work. 12/7 Rick arrived to conduct measurements. 12/10 Phonecon from salesman asking to meet to discuss two items.... read more

Frequently asked questions about Champion Windows and Home Exteriors

How is Champion Windows and Home Exteriors rated?

Champion Windows and Home Exteriors has a 3.3 star rating with 1,772 reviews. 

When is Champion Windows and Home Exteriors open?

Champion Windows and Home Exteriors is closed now. It will open tomorrow at 5:00 a.m.