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Champion Windows and Home Exteriors

3.3

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Location details

Seattle, WA, 98166, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 6:00 p.m.
Tue5:00 a.m. to 6:00 p.m.
Wed5:00 a.m. to 6:00 p.m.
Thu5:00 a.m. to 6:00 p.m.
Fri5:00 a.m. to 6:00 p.m.
Sat6:00 a.m. to 6:00 p.m.
Sun6:00 a.m. to 6:00 p.m.
3.31,772 reviews
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Barbara E's profile image
Barbara E 
2 years ago

On 12/30/2022 we contacted Champion to tell them the roof was leaking. After six months they decided all issues were caused by us. We had siding, windows and a sunroom installed. The house is on the ****** Coast and vinyl is not an appropriate material to be used. The windows were never sealed, the siding was not installed properly and the sunroom also leaks. The siding on the front of the house is two different shades of green, completely obvious. Champion came out on numerous occasions and decided we were at fault. They of... read more

Rob R's profile image
Rob R 
2 years ago

I paid a down payment on a window order but changed my mind the same day and followed their very specific instructions for a refund. I received an email from them indicating they acknowledged the my request for a refund but they will not refund my money. This company is disreputable and cannot be trusted. They use predatory sales techniques and their sales persons are dishonest. Also, their windows are overpriced compared to similar companies. Do not purchase from this company. 

Marvin B's profile image
Marvin B 
2 years ago

I had scheduled to meet a salesman to give me a quote on a new sun room enclosure and when the salesman was scheduled to show up I didn't receive a text, phone call, or even a email to let me know the salesman wasn't coming after I had to leave work early to meet him. I thought that someone would have reached out to even apologize and yet never heard anything from them. I guess that they have so much work that they don't need anymore work. If this dictates how they do business, I would hate to see how long it takes to comple... read more

Jane R's profile image
Jane R 
2 years ago

I am complaining about a specific salesman who is always up at the *** Hardware in Dillonvale on Galbraith Rd. I have been going up there for years, usually with my two dogs, and I am repeatedly asked by this man, when he is there, if I am interested in windows! He knows who I am and I have probably told him a million times I am NOT interested but he keeps asking me just to make me mad. I complained to Champion last year about this harassment and again this morning as he did it again. I have also contacted *** Hardware and t... read more

Matt D's profile image
Matt D 
2 years ago

This is the only review of Champion Windows & Home Exteriors you should ever need. On September 25 Champion removed our upstairs window and has yet to replace it. It took them 18 days to reorder the window once they knew it didnt fit. I received a call on December 4 telling me the order was never submitted to be built and will take an additional, minimum 4 weeks. That will put us at 3 months with a plywood window. Since September 25, I have spoken with their customer service, local installation manager, Director of National ... read more

Steve R's profile image
Steve R 
2 years ago

Champion installed + window on our sunroom, installed one frame backwards on another window. This has gone on now for 5 mos with the local office/installer will not get it fixed. He continues to blame warehouse for not shipping the replacement window. I get not satisfaction from Champion to get this resolved. I paid $ 16k+ for shoddy installation and the local Champion installer could GAF. ********** *****, Mo 

Diana R's profile image
Diana R 
2 years ago

It is hard to even give them 1 star since I have been fighting with these people ever since we had the windows put in. The salesperson TOLD us that we didn't need a rain shield window in our upstairs bathroom. After the windows were installed we told the installer that the window he installed would not do, but he told us we would have to tell the salesperson and it would probably cost "$500" to have the rain shield window installed. We are sr. citizens and took the salesperson's word for what he was telling us at the time of... read more

Tim J's profile image
Tim J 
2 years ago

This is a review on the company and not the quality of window. The window is great. However, they were quick to high-pressure sell us and answer our calls before we became a customer as well as bug us about the loan and HOA approval, but now they are very hard to get ahold of. The install team had Champion Windows shirts on so they were not a contractor, but they did not speak English and there was no representative to follow up on their work. They did an excellent and extremely fast job putting the windows in, and even came... read more

Horace S's profile image
Horace S 
2 years ago

Caveat Emptor, "Let the buyer beware." I ordered Windows in May of this year, delivery and installation was completed approximately 10 weeks later, and I discovered a defect with one Slider Window that I pointed out to the installer. He took note, photos and told me an agent from Champion would contact me to discus replacement details. In July I called and was told the delivery would be 6-8 weeks out, 8/1/23 I called, again I was told 6 weeks out, 9/20/23 I was told 8 weeks out. I sent several emails to Customer Service, the... read more

Frequently asked questions about Champion Windows and Home Exteriors

How is Champion Windows and Home Exteriors rated?

Champion Windows and Home Exteriors has a 3.3 star rating with 1,772 reviews. 

When is Champion Windows and Home Exteriors open?

Champion Windows and Home Exteriors is open now. It will close at 6:00 p.m.