This profile has been claimed by the business owner or representative.
Champion Windows and Home Exteriors
- Windows Installation
- Seattle, WA
About this business
Location details
Seattle, WA, 98166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 6:00 p.m. | |
| Sun | 6:00 a.m. to 6:00 p.m. |
If I could give zero stars I would. Representative sent to our house was new and not knowledgeable in products. Gave us certain discounts pertaining to our window order, opened my line of credit, and we signed a contract agreeing to the price and having them replace our window. The next day they call and say the representative messed up and they will not honor the price we signed the contract for. It was a huge hassle to get the cancelation paperwork where it needed to be. I have also tried to be in contact with a manager an... read more
They came to fix leak in roof and now leaks in different places and this has been going on for sometime they do a (repair) and it leaks still.
We ordered windows from Champion in 2022, the guy of 20 years experience mis-measured them. 6-8 weeks later they came to install them. No apologies, no discount.. just we have to follow the contract. WELL mis-measuring was not in the contract either!! Then emails after emails with no response from the management of this company. I will NEVER use or recommend this company to ANYONE!! They do not even deserve 1 star!!!
Worst customer service experience in my 50 years as a purchasing customer. The lies started the very 1st day we walked into the showroom and were still flowing on our last dealing with them when requesting they replace our French doors… for the 4th time. Corporate gives impression they care but seems incapable of affecting local management. I only choose a star rating because I must. My review is for my experiences dealing with CW Greensboro NC location for 2 doors purchased in 2016. After having to request they install a 4t... read more
Worst customer service ever! Damaged window on install. Sloppy job done by very unprofessional crew first time. Refused to have that crew back on my property. Window replaced a second time. Better crew but these are very poor quality windows. Door caulking has been asked for several times. They sent wrong color and it's metal roof adhesive not caulk. I paid over $5000 for 1 door and 1 window and can't even get the door matched caulk (which we agreed to put on ourselves) It has been a nightmare. Never again!!
I was completely scammed by them. Salesman Jack F****** gave me a price of $17,556 for a sunroom. I agreed and paid down payment of $5300. Nine days later he called and said it was priced without the transom windows(which I had wanted the whole time) and it would be another $2810. I agreed but was not thrilled. On 3/24 (41 days from our contract signing) Jack called and demanded another $1076 or “the materials couldn’t be ordered.” Nothing had changed with this order, it was exactly the same the whole time. Jack F****** also... read more
In the past had very good service from this company which had completed siding and roof install as well as replacing French doors, however, as of October 2021 ordered windows and patio door and the head ache began. May 2022 they installed windows of which one was sized wrong and outside trim on all windows channeled water back toward the house. June-July door arrived, wrong door, which was discovered after original door was removed. A solid wall was built to fill this space until February 2023 with no access to elevated deck... read more
This has been a complete Nightmare!! Do NOT!! I repeat DO NOT use Champion Windows!!! Their Customer Service is NON Existent. They genuinely Do NOT care about you, your home, your experience or your issues with them. The Worst!!! From Delays, to one wrong window installed, to damaging our wood floors and breaking blinds. Not to mention leaving a mess!!! When we contacted them and sent photos they put all the blame on their installers and expected them or their insurance to pay for damages!! Champion just rides on the backs o... read more
This has been the worse experience ever! I purchased 6 windows and Soffits down both sides of our home. Total job 14,156 signed the contract on 2/21/23 made payments on 2/21 3/1 3/14 I currently owe a total of 2662.00 for the entire job. Soffits were supposed to be put on within the week. Still not installed, I have received two letters asking for an additional 1280.00 or they won't come out and install. I only owe 2262! This company requires all money up front before they will produce the product. I can never get anyone to ... read more
Frequently asked questions about Champion Windows and Home Exteriors
How is Champion Windows and Home Exteriors rated?
Champion Windows and Home Exteriors has a 3.3 star rating with 1,789 reviews.
When is Champion Windows and Home Exteriors open?
Champion Windows and Home Exteriors is open now. It will close at 6:00 p.m.