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Chelsea Eye Ophthalmology
- Healthcare
- New York, NY
About this business
Location details
157 West 19th St, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This place is a ripoff that rushes you out for turnover profit sake. They accepted my insurance, gave me an eye exam, wrote out a prescription. Then they told me I have to pay $75 to have them print out my prescription (they called it a refraction?), and charged me a $20 copay. Needless to say, go somewhere else to have your eye exam. Funny thing is, I told them on the phone that the intention of my visit was to get an updated prescription and specifically asked them if they accept my insurance. They accepted my insurance, ... read more
Last year my exam was $25 - my copay. This year I'm greeted at the door with a form saying the charge is $75 for refraction - when they ask you 1 or 2 - and it's too late to walk out because they charge a fee if you cancel in under 24 hours so I sign and complain. Instead of the optometrist doing the exam - like every other year - it's an assistant. Why am I paying more? To add insult to injury when I checked out it was $115 because that $75 was in addition to my now $45 copay! If they're going to charge patients for the ne... read more
Even though Dr. Code is phenomenal, I give a low rating because it's impossible to get past the receptionist ( whose ENGLISH in NON-EXISTING), who does her best to shoo you off and is less than cooperative !! Not acceptable
Waited 55 mins for my 9:30am appointment. They couldn't be that backed up so early. Staff was friendly but that doesn't give me my hour back. I have to be at work too!
I called for an appointment, left message. When I get a call back, the caller sounds clueless. I had to repeat my information 3 times. She gives me an appointment and then tells me she will transfer me to someone else "for the appointment"? HUH? The other person gets on and she has no idea who I am. I just told her to forget about it - they're SLOW. There are too many doctors in the city to deal with this.
I came to Chelsea Eye and Cosmetic in 2015 for Cool Sculpting on my arms and after spending $1,500 and almost a year dealing with a nightmare, I have seen ZERO results. Let me start off by saying that arms are not fda approved and are considered an "off label" area. I signed a contract knowing this and took the risk, which is my fault. This review is for the terrible, and lack of customer service I have received at Chelsea Eye and the obnoxious and dismissive owner manger/ Tony Forza. Other than in the contract I signed, I w... read more
Business response:
As the doctor in charge of aesthetic medicine at Chelsea Cosmetic, I sincerely apologize that you did not have the experience we try so hard to achieve with every patient. We sincerely apologize for any delayed responses on our part and for making you feel that you were dismissed. We are currently working on improving our front desk communication and will be even more thoughtful when it comes to managing patient expectations. We are one of the largest CoolSculpting centers in New York City and have had great success treatin... read more
Just recently had an appointment here and I agree with the other negative reviews. It is not only a money factory but they insult your intelligence at the same time. The attitude seems to be that they are doing you a tremendous favor by being available and they expect you to wait cheerfully until they are good and ready to "service" you. My appointment was a complete waste of time. And I believe my time is worth as much to me and theirs is to them. I lost 1 1/4 hours waiting for a "free" 2 minute evaluation by Natasha. I fe... read more
Dr. Eviatar is above all a salesman. My face was a canvas used to deposit fillers I did not know I wanted or needed. I paid for my compliance economically (8K) but worse I have been trying to fix my inflated and lopsided face for the past 8 months.
I've noticed that the majority of the Five Star reviews on this clinic are for typical LASIK and cataract surgeries, which tens of thousands of doctors can perform with equal ability. Believe me, that's no big deal. But my personal experience with the folks at "The Chelsea Money Factory" has been essentially, a waking nightmare. First, the office. It has all the warmth of an inner city gym. Cavernous and covered with excessive adverts of their own doctors, it didn't look like any medical office I've ever been in. The recepti... read more
Business response:
Dear Robert K., Thank you for your feedback regarding operations at our practice. This type of feedback is important for us because we try very hard, not only to provide excellent medical and surgical care, but also to ensure that the experience of our patients is as stress-free as possible. To address your concerns, there appears to have been a misunderstanding regarding the different doctors and their treatments at our practice. Over the past 20 years, I have focused my practice on aesthetic procedures. I have been ... read more
Frequently asked questions about Chelsea Eye Ophthalmology
How is Chelsea Eye Ophthalmology rated?
Chelsea Eye Ophthalmology has a 4.2 star rating with 661 reviews.
When is Chelsea Eye Ophthalmology open?
Chelsea Eye Ophthalmology is open now. It will close at 8:00 p.m.