This profile has been claimed by the business owner or representative.
Chelsea Eye Ophthalmology
- Healthcare
- New York, NY
About this business
Location details
157 West 19th St, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This place is the worst! Dr. Eviatar is arrogant and careless. He prescribed a medication that I'm allergic to, without telling me what it was. Then I called up to tell him that he prescribed something to which I am allergic. Dr. Eviatar refused to even get on the phone. His nurse told me that I should keep using the medication, and it wouldn't be a problem because it was "only topical." They were wrong. I had a very serious reaction to it.
Business response:
From Dr. Eviatar: I'm very sorry that you had a bad experience at our practice. We truly go out of our way to treat our patients with the utmost care. If I was unable to get on the phone and the call was directed to one of my assistants, please be sure that it was because I was busy treating other patients. While there are always possibilities for prescription errors, we have had one of the most state of the art electronic health records systems in our practice for a year and a half in order to minimize medical errors. ... read more
Horrible experience more than once! the first time I went I waited for over two hours for Dr. and get our and then left. I swore I would never go back, but I needed something removed from my eyelid and my optometrist said Eviatar was the only specialist he knew of for the procedure. Dr. Eviatar prescribed an antibiotic ointment that I was allergic to - they didn't tell me what they were prescribing. When I had a reaction and figured out what the drug was I called his office. One of his office staff- without asking what my re... read more
Be prepaired to wait. I had LASIK performed a year ago and am now at my return visit. I was satisfied with the procedure but very dissapointed in the wait times. Over four visits I have waited at least an hour per visit past my appointment time to see the doctor. This appointment was made 3 months ago and I have been waiting for over an hour. This is a constant at this practice. Very disrespectful of patients time.
Stay away! I came here for Botox a few times and had to stop coming, despite incredibly convenient location to where I live. The assistants/nurses here are extremely aggressive about pushing expensive products-- they will do this whether you ask for information or not. I was phoned after leaving the office about a facelift despite being in my mid-thirties and having no desire to do such an invasive procedure. When at the office, I felt as if I were at a used car lot - once I even broke down into tears because one 'nurse' kep... read more
Another poorly run practice that seems to think its patients have nothing better to do than while away the hours in a waiting room. If you're getting some high-margin treatment, you can expect the red carpet. If you're one of the unwashed coming in for something less glamourous - like monitoring the health of your eyes - prepare for less solicitous treatment. PS - If anyone's found an opthalmologist in NYC whose office runs efficiently, please send me a message. I'm looking.
Business response:
We very much respect our patient's time and agree that a long wait is unacceptable. We are grateful and fortunate that our practice has become so successful due of the expertise and the hard work of our doctors and staff and our desire to make accommodations for emergencies and last minute appointments. We are making great strides to balance providing the most advanced treatments and personalized care to each of our patients while still running consistently on time. We thank you for your input and will continue to strive ... read more
I visited Dr Eviatars' office on July 15, 2010. I was looking to have lower eyelid surgery, known as blepharoplasty. First, I had a free consultation with his staff Amy Eidelman who spoke of a under going a lower lid retraction & I later met with Dr Eviatar for a paid consultation of $200. Dr. Eviatar said he would not perform a lower lid retraction and what I needed was Juviderm injections which would be the same cost as the "lower lid retraction". I decide to think it over. I did some research on "lower lid retraction" and... read more
Business response:
POSTED ON BEHALF OF Dr. Eviatar: Dear Mr. S., Thank you for your feedback. YES, Lid Retraction is indeed a condition, not a treatment. As an oculoplastic surgeon who has nearly 20 years of experience in treating lower eyelid retraction, I do apologize if there was any confusion regarding the procedures needed to correct this condition. We do encourage patients to get a second opinion and Manhattan Eye, Ear and Throat Hospital is a very respectable institution. This is where I did my fellowship in Ophthalmic Plastic, Co... read more
If you have all day to wait to see the doctor - by all means make an appointment. After 70 minutes - I finally left. My time is just a valuable. Perhaps they shouldn't DOUBLE BOOK appointments all day.
Have been there three times now for botox and had to wait over an hour each time despite having made appts weeks in advance. They must over-schedule and they must believe their customers time is not valuable. For this reason and high prices I won't be back a fourth time.
Business response:
Thank you for your feedback, we do value our patient's time and apologize for the long waits you have experienced. Our practice has grown exponentially over the past few years and consequently wait time is an ongoing challenge as our patient base increases. Therefore we are implementing a new system to help correct scheduling issues and are diligently working to resolve the problem as soon as possible. Dr. Eviatar is a top BOTOX injector and physician trainer for Allergan (the makers of BOTOX) and as a highly experienced ... read more
I visited Chelsea Eye to have a biospy on my eyelid for suspected skin cancer. The experience was awful -- an interminably long wait, a confused staff, and a dismissive doctor (Dr. Eviatar). It turned out that I did indeed have cancer, but the staff person who called to deliver the news was curt, could provide very little information about the surgery to remove it, and impossible to get a hold of when I had questions. (And forget about getting an actual doctor to talk to me.) I decided to have another surgeon perform the exc... read more
Frequently asked questions about Chelsea Eye Ophthalmology
How is Chelsea Eye Ophthalmology rated?
Chelsea Eye Ophthalmology has a 4.2 star rating with 629 reviews.
When is Chelsea Eye Ophthalmology open?
Chelsea Eye Ophthalmology is closed now. It will open at 8:00 a.m.