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Chocolat Restaurant & Bar
- Restaurants
- New York, NY
About this business
Location details
2223 Frederick Douglass Blvd, New York, NY, 10026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Waited over 45 minutes to be seated although I had a reservation! Waited 30 minutes for server to take my order! And then was told I couldn’t purchase a single mimosa was charged for unlimited, but I only had one! Couldn’t process my open table reward had to pay full price!
Came here once before last October with two of my friends and I loved it. Music you can actually hear and it was good too. Lights were all the way dimmed but the candles allowed u to see your food. This time the lights were on brighter, it was really quiet, it wasn’t fun and the food wasn’t as delicious as the first time. The steak tasted almost like chicken it was weird idk. I guess things changed in the last year. My man had never been there so I think I hyped it up too much because he wasn’t impressed.
This was my first time at this restaurant and surely my last! The service was terrible, we’d ordered our drinks and nearly 30 min after ordered food. After waiting close to an hour we were notified that they ran out of the meal that we’d ordered. At no point did anyone ever apologize or did management come over to try to accommodate us, we immediately left and went over to a nearby restaurant. Save yourself the trouble of poor service and simply don’t even bother coming to this restaurant. I’m honestly shocked that they are ... read more
Made a reservation and they were closed
This is our third time visiting Chocolat, always a great time, the food is absolutely amazing. However this time the service was not what we’re used to. The main problem was the billing. Two of my sisters ordered the famous red velvet pancakes with just a side of smoked bacon. When the server, Anthony comes out with our food, we see that he brings out the red velvet pancakes with the chicken, the other option. My confused sisters said that’s not what we ordered they said only bacon because it was too much food. The server, A... read more
Numerous items on menu not available, including beer?
Hardly any selection in wine; no ingredients for a basic vodka martini; kale was made with too much oil
I had to give the service a low score - not because the server was bad but because there weren't enough of them. AND the food took forever to come. The server kept apologizing for the delay but the amount of time it took for the food to arrive was extreme.
Disappointing. Reservation time not honored, long wait for seating and serving, table area had an insect issue, some guests food not cooked thoroughly. Management did adjust final payment in accordance with dissatisfactory experience.
Frequently asked questions about Chocolat Restaurant & Bar
How is Chocolat Restaurant & Bar rated?
Chocolat Restaurant & Bar has a 3.9 star rating with 4,491 reviews.
When is Chocolat Restaurant & Bar open?
Chocolat Restaurant & Bar is closed now. It will open at 10:00 a.m.