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Chocolat Restaurant & Bar
- Restaurants
- New York, NY
About this business
Location details
2223 Frederick Douglass Blvd, New York, NY, 10026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I've been to Chocolat only for brunch, this was my first weekday experience. My brunch experience was great; wait time was minimal, waiter was good and food was wonderful. So I was excited when my friend suggested this restaurant. Boy was that excitement quickly lost once we were seated at our table. The dreadful experience began with our waitress; she just wasn't all there. After introducing herself she dissappeared for more than 10 mins. Leaving us to flag down what looked like the shift supervisor to get her to just get u... read more
We were rushed by our waitress, when we asked for the dessert menu, she had me reach over to grab it. the food wasn't that great. we have been to multiple Harlem restaurants and been very happy, this one was a disappointment. The Manager gave us his card and a 10% coupon, no need we won't be going back. Not once did he apologize for our service.
Hor..Ri...Ble.. The lack of food and options offered at this location doesn't qualify for a repeat visit. During my visit, on a Saturday night might I add, the waiter advised that they had "ran out" of my wine selections (please note the "S" at the end of selection) so a soda worked well for the night 😒. Then upon ordering I was informed that no substitution were allowed..???.. But waiter I can not eat that side dish.. Response: we have other items on the menu to try.. Very disappointed with Chocolat.. Now this was my exper... read more
Management did a poor job of staffing kitchen. As a result, our breakfast was served in parts. As you can imagine, it's not fun eating cold breakfast. The wait staff had to keep apologizing. Management gave excuses and blamed the kitchen staff for late for. Unfortunately, kitchen was understaffed but received full blame. Chocolat's management was visibly correcting the wait staff but not offering help.
Sooooo I thought that this was an awesome place to bring my girls that reside in all different states. Since I've frequented the facility to have brunch with my colleagues and never had any problems, it was a no brainer to invite my friends to this restaurant. So the restaurant offers $12 unlimited mimosas and I am indeed allergic to oranges and cited that in my reservation. Again, I frequent this place and never had an issue to get the same deal with a different juice (cranberry). I also reiterated it with the greeters at t... read more
I live around the corner from this place and was excited to have brunch here since I noticed it has been getting a lot of business. The place is very nice and chic! However, we had such terrible service we will probably never go back. Plus the food we ordered was only ok for the price. The only thing I enjoyed was that the mimosas where continually filled but once we finished our plates so did the mimosas. We had a terrible waitress, we waited 20 minutes before we just called over another person to take our order. about anot... read more
We had a table reservations and still had to wait over 20 mins to be seated. Understaffed so severely that our waitress got pulled away from us while taking our order to assist another table. Music so loud couldnt talk to my date without yelling across the table. Table was wobbling until the bus boy fixed it. Staff was inattentive. (Atleast to us) food was great. No problem with the food complements to the chef.
A waiter caught a temper tantrum infront of customers and slammed down what he was carrying customer dishes on the floor. Not only that but he had the audacity to use profanity infront of everyone.
We choose this place for brunch only because we saw this deal in Amazon Local. We would have never gone here otherwise. But don't use this deal for brunch - it's not valid and we didn't read the fine print, shame on us. The waiter asked the manager who called the owner to see if he would honor it because we had already eaten and we wouldn't have stayed to dine there if we had known in advance, and the owner said no. The manager gave us $5 off the meal. It kind of ruined our nice brunch experience of trying a new place. If th... read more
Frequently asked questions about Chocolat Restaurant & Bar
How is Chocolat Restaurant & Bar rated?
Chocolat Restaurant & Bar has a 3.9 star rating with 4,488 reviews.
When is Chocolat Restaurant & Bar open?
Chocolat Restaurant & Bar is open now. It will close at 10:00 p.m.