This profile has been claimed by the business owner or representative.
2223 Frederick Douglass Blvd, New York, NY, 10026, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 10:00 p.m. | |
Tue | 11:00 a.m. to 10:00 p.m. | |
Wed | 11:00 a.m. to 10:00 p.m. | |
Thu | 11:00 a.m. to 10:00 p.m. | |
Fri | 10:00 a.m. to 11:00 p.m. | |
Sat | 10:00 a.m. to 11:00 p.m. | |
Sun | 10:00 a.m. to 10:00 p.m. |
Saw many photos on facebook and instagram so decided to make this my first stop in nyc. I arrived as soon as the restaurant opened. There was no greeting by staff as a matter of fact the waitress acted as if we were a bother. Service is everything to me. My whole experience was negative because of the lack of warmth by staff. I called the manager to inform her of staff and she apologized and said try to come back for the night staff after I spent my whole morning traveling to get there in the morning! Disappointed and this r... read more
Decided to try a different restaurant in Harlem. I arrived first and my friend arrived later. When my friend arrived, instead of the hostess walking her back to the table where I was sitting, she actually just pointed. I ordered a drink from the bar which took approximately 10 mins to be served when other patrons arriving after me were served drinks before me. The waiter did not apologize for the poor service and had no inkling that this was not acceptable. He never checked in to see if everything was ok or if we needed a re... read more
The good was good but service was awful. The server was nice but nonexistent. Desert was offered but never received. Just don't bother!
Salmon blt was over cooked and bland, bacon under cooked and sitting on an oversized brioche bun with a side of cold fries. Friend had the red velvet pancakes which tasted ok but also arrived cold. Service was slow. Ice tea was old and like muddy water. Swapped for diet coke which was flat. 50 bucks wasted. Will not return.
Just terrible service. Ordered food to go as well and was told after an hour of waiting that the "food was thrown away" and there was no more pancake batter or mix to make more because that was thrown away as well
seated close to the bar but then I asked to be moved as there was an odor of garbage in that area. A waiter moved us but then the hostess came by & asked us to move, as that table was reserved, there were so many other open tables. Asked to be moved to a particular table told no they were reserved. Was at spot for almost 2 hours no other patrons showed up! Hence plenty of empty reserved tables. Ordered drinks n app, got app b4 drink, n half finished app b4 drink got to table. Again empty restaurant. Waiter brought out entree... read more
Went to this restaurant month ago was fun went through a brief shut down so thought I would give it another try. Overall food was consumable but not moving. Burgers had by friends were good and the sweet potato fries are good as well. Will give it another shot to see if anything improves
My family was visiting from out of town and I decided to take them to Chocolat for brunch. The wait time was very unreasonable, as we waited a hour. After awhile, drinking mimosas was getting old. We were not the only table waiting. I even saw a man pull food out of his bag to eat becuase the wait time was so long. The waitress did her best to keep us from getting irritated. We even asked for bread or crackers to eat and was told that would take time as the chef had to warm the bread! I was getting very uncomfortable as I am... read more
50 minutes before our appetizers came out. Dead flies on the window sill..the waitress eventually came and cleaned it up. only one person in our party ordered an entree.she really enjoyed it. The shrimp empanadas were delicious but the calamari and chicken were bland. The drinks were pricy but good. Service was ridiculously slow. The manager was having a staff meeting and yelling at the staff in east shot. I've been here for brunch once &it was good but there's better places. Not horrible but I would not go back.
Chocolat Restaurant & Bar has a 3.9 star rating with 4,488 reviews.
Chocolat Restaurant & Bar is closed now. It will open at 10:00 a.m.