Chocolat Restaurant & Bar

Jay02 

on OpenTable

13 years ago

I've been to here a few times and each time had issues with service. The last visit was no different as we waited over a hour for brunch food. In addition to the insane delay, there was a altercation between waiters who chased each other out of the restaurant. I will say that management did come over to apologize and discounted our bill which was nice. The atmosphere of chcolat is very nice and I really want to add this spot back to roaster but they are in great need of new management or a shift in the owners leadership styl... read more

2hot2trot 

on OpenTable

13 years ago

Did not have a great experience at all..just horrible ..won't do it again..we need to return to a mindset that the customers are always right .. that makes for good business ..way to much attitude and not from the women but the men..in the restaurant and on the telephone ..I really do try to support businesses in our community but why should. I pay money for bad attitudes .. chocolate should pay for their employees to have some customer service classes ..never again ... 

TheBrook 

on OpenTable

13 years ago

I was very disappointed in the food, I wanted to like this place so bad but the food was very bland which is something I did not expect from a restaurant in Harlem. The service and ambiance were good, I would go back for drinks but not to eat meal. 

Nic1012 

on OpenTable

13 years ago

This was quite possibly THE WORST dining experience I've ever had in my entire life. I would give negative stars if I could. I went yesterday for dinner with a group of 5. We had a reservation however, we were told there was no table (by the extremely rude hostess). When we finally got seated (after 45 or so minutes), they put us at a table for 4 - we were a party of 5. When we brought it to the attention of a waiter that the table was too small, the waiter told the people at the table next to us (mid-meal) to get up to move... read more

AishaJ 

on OpenTable

13 years ago

Ambiance was good. The place was nice. The service was fantastic. The food was bland. There were not many options for dinner. The fish had no flavor. The short ribs were just plain. Nothing had flavor. The grits were very good. This place was kind of expensive for food that doesn't taste flavorful. 

ADP411 

on OpenTable

13 years ago

Food and waiter service was extremely slow,short ribs were tough,mashed potatoes were stiff; spinach was tough and had no taste. My fish was overcooked to the point where I needed a knife for the bland tasting overcooked fish sauteed in butter. There were 6 green peas on top of my thawed tasting fish with overcooked, starchy & bland risotto. The grits with cheese & bacon had less than a 3rd of a piece of bacon in it & tasted as if it had been overcooked & reheated all day. Our waiter forgot to give us bread as we watched 4 o... read more

Anonymous 

on OpenTable

13 years ago

Ican only speak on my experience place looks very nice good music playing im not a drinker so i don't much about that but the service for me was poor 

Anonymous 

on OpenTable

13 years ago

The entryway smelled of smoke, the service was slow, management took too long to acknowledge our complaints, food was cold and didn't taste that good, entryway smelled of marijuana as we left 

MainEater 

on OpenTable

13 years ago

Thought I would give Chocolat a try since the re-openeing. I recognized a server that gave spendid service during my prior visits but the food was very slow in delivery. about 15 min for appetizerz then 26 minutes for the entrees. Portions slightly smaller than what would be considers average. Bar is outstanding