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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decepcionante Falta de limpieza Ubicación
Business response:
Gracias por enviarnos sus comentarios y dejarnos saber sobre su experiencia. Nos fijamos estándares altos para nosotros mismos y lamentamos mucho escuchar que siente que no se cumplieron en esta ocasión. Esperamos que haya aprovechado la oportunidad para comunicarse con la gerencia del hotel para obtener ayuda mientras eran nuestros huéspedes. La comodidad y el disfrute de nuestros huéspedes es nuestra principal prioridad y siempre harán todo lo posible para solucionar cualquier problema de este tipo para su máxima satisfacc... read more
Very Poor My room was dirty
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair they never explain how to get to the elevator and the escalator was out! literally spent 30 min with a crying infant and toddler looking for the room
Business response:
We appreciate you taking the time to provide your feedback and are sorry to hear this. Your comments have been shared with the appropriate team.
Bad rooms, people in other rooms didn’t let me sleep the 2 nights I stayed there they were smoking weed and fighting food
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair
Business response:
Thank you for your review Andres. We hope to welcome you back again in the near future.
Disappointing poor staff management paid ton of money didn’t even received water which was included in the resort fees. housekeeping was perfectly fine .
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointing The room was dirty Location
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
The staff was really rude and over charge me for the room The staff was really rude and over charge me for the room The staff was really rude and over charge me for the room
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
A Ghost town! No workers to keep the shops open. Heater fan was extremely noisy, every time it came on it would wake me up if I was lucky enough to get to sleep. Nothing to like! 85% of everything was closed due to lack of workers or some Covid issue, masks required anywhere we went. So we traveled to Vegas the next day and masks were still required but many more of the Casino businesses were open.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We always aspire to provide family-style service and create memorable moments for all our guests and are very sorry you were unhappy with your experience in any way. We look forward to fully re-staffing and opening all our venues again very soon. We value your patronage and hope you'll provide us with another opportunity to better serve you in the near future.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.