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Circus Circus

3.8

About this business

Location details

500 N Sierra St, Reno, NV, 89503, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.841,961 reviews
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Janelle's profile image
Janelle 
4 years ago

It was okay Toilet paper would not stay on the holder…..room was not easy to access as shuttle was down. Not convenient when lugging luggage up stairs and escalators Room was nice. It was clean and quiet 

Business response:

Thank you for sharing your feedback, Janelle. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Marla's profile image
Marla 
4 years ago

Very Poor Pues hacen cargos que no vienen en booking y muy poca información sobre wifi etc no hay números para. Marcar a lobby etc Las instalaciones son lindas 

Business response:

We appreciate you taking the time to provide your feedback, Marla. Your comments have been shared with the appropriate teams. 

Alejandra's profile image
Alejandra 
4 years ago

Bad They never gave me my refund 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Alejandra. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff. 

Richard's profile image
Richard 
4 years ago

Very Poor Rooms were dirty 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more

Zamudio's profile image
Zamudio 
4 years ago

Bad 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Virgil's profile image
Virgil 
4 years ago

Didn’t like sleeping in bed by myself Booked king bed and was told over booked so got a twin bed 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. 

Anonymous's profile image
Anonymous 
4 years ago

Disappointing Too out dated. The first room i got was still dirty. Alot of shops in the hotel were closed. Breakfast was gross, just an overall bad experience would not recommend I really didnt like anything about my stay. 

Business response:

Thank you for taking the time to provide feedback on your recent visit. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff. 

Domingo's profile image
Domingo 
4 years ago

Poor very poor No body win No body win in that casino 

Business response:

We appreciate you taking the time to provide your feedback, Domingo. We hope you'll give us another try in the near future! 

Valerie's profile image
Valerie 
4 years ago

Crappy We used to stay at circus circus years ago (30ish years), but as prices went up and comfort went down (main thing was terrible mattresses) we quit going. We’ve heard a lot about remodeling, figured my son would have fun, so thought we’d try again, but the mattress was terrible. I think the resort fees are terrible! Most of the things that covers we never use and the ones we do have always been free, we didn’t even get the 2 “free” bottles of water that are supposed to be included in the resort fees. Tried to use the s... read more

Business response:

Thank you for sharing your feedback, Valerie. We sincerely apologize for failing to meet your expectations on this occasion and thank you for letting us know. We hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Frequently asked questions about Circus Circus

How is Circus Circus rated?

Circus Circus has a 3.8 star rating with 41,961 reviews. 

When is Circus Circus open?

Circus Circus is closed now. It will open at 12:00 p.m.