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Clear Rate Communications
- Telecommunications
- Troy, MI
About this business
About Us Clear Rate (CR) is a trusted, innovative technology company providing business and residential customers the latest telecommunications solutions designed around their needs, including fiber internet, hosted voice, cloud and managed IT solutions. CR is well positioned to grow and expand with recent investment from Linx partners and a newly hired leadership team made up of experts from across the telecommunications industry. CR continues to invest millions of dollars in our state-of-the-art 100 Gbps fiber network and... read more
Location details
2600 W Big Beaver Rd, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Filing a complaint against clear Rate communication. I'll see how this unfolds
*********************** provided very professional service and helped correct an error in a previous call dealing with our 800#. She sent me the form to complete so the problem could be fixed. My rating is for the call I just completed with **** and not the calls previously where my issues haven't been resolved.Hopefully my two problems will be fixed very quickly. When the phones aren't working properly then we're not receiving calls from customers who want to place orders or let us know about concerns they have. These probl... read more
Thanks **** at Clear Rate for going the extra mile to help solve my issue. I appreciate your coordination between Frontier to get the issue resolved.
I would like to thank ******* for her assistance in solving a problem with closing my deceased Mothers account. She was understanding, and did what needed doing to resolve the issue.
Clear Rate Communications has always given me the kindest support.*******- helped me today and was very kind, very professional, very caring in helping me as I help my elderly mother with her phone billing.I dont think Ive ever had sweeter service.5 STARS FOR *******!
Clear Rate is giving me the best service I have had in this location. We are a forgotten little community with no DSL from our provider Century Link. We are not hundreds of miles away like ***** ** ******** ******. We are less than 20 miles from ******* ****** and less than 10 miles from **********, but Century Link gives us no DSL. It is nice to give my money to a company that seems to care. I still have no DSL but Clear Rate gives me the best in land line service!
I have had Clear Rate for a number of years and they are a wonderful alternative. Pricing is very affordable and the customer service is top notch especially during Covid-19 I've been very satisfied with the response time to get someone on the phone and my issues and or questions are always handled in an efficient manner. My only regret is not having heard of them earlier. I even recommended them to my parents so they could experience the savings and excellent customer service themselves.
Taking advantage of the Elder people. They are truthful ablout there product.
Writing this review for my 74 year old grandmother and her 84 year old husband. If we could do 0 stars, it would be splendid. They have had Clear Rate Communications for some time with little issues besides connection problems here and there. When it rains, the phone gets full of static and they cannot always hear through the phones. This brings me to my next area of concern, they received a phone call from someone stating that to keep their landline phone, this box would help them keep it and reduce their bill. This box was... read more
Frequently asked questions about Clear Rate Communications
How is Clear Rate Communications rated?
Clear Rate Communications has a 1.8 star rating with 727 reviews.
When is Clear Rate Communications open?
Clear Rate Communications is open now. It will close at 9:00 p.m.