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9190 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We are extremely pleased with the repair done to our vehicle. The service guy (Jordan) was top notch. He explained what he would be doing to repair the car and didn't try to take advantage of us by charging astronomical fees like another collision center wanted to charge us double!!! We were kept up to date with texts, which was really nice. And when we picked up the car it was definitely detailed because it didn't look as clean inside and out as when we left it. Kudos to Matthew and Jordan for their exemplary work and servi... read more
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
I had some paint chips on a door panel and stopped by to get an estimate. They touched them up for me in a matter of minutes and sent me on my way at no charge. You don't find customer service like this anymore. Outstanding experience!
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
My car had a gas cover damaged that needed to be replaced and repainted. The folks at collision center of Peoria were very friendly and immediately responded. Matthew, my service representative, was able to ascertain the information for my car for the correct paint. Color and advised he will be back to me within a few hours with an estimated time for completion. A few hours later he called and advised it would be ready Monday and would match exactly. When I went to pick up my now painted gas cover, they brought it out and... read more
Business response:
Hello Richard, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.
My car had relatively minor damage, but they did the repairs very well. Good body work and excellent paint job on the damaged area perfectly blended. Very friendly staff, and when the job took a couple days long than expected, they managed to get a loaner car for me since the insurance would not provide a rental. Especially with the skilled labor shortage, they did a good job.
Business response:
Dear Richard, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!
The young ladies in the front were so helpful and attentive to my needs. Angelina was very knowledgeable and friendly. Was nervous coming in but the great customer service made it easier.
Had a wonderful experience with Collision Center of Peoria! The front office ladies are top notch and super friendly. Jordan was so helpful and knowledgeable! Highly recommend to anyone needing service. I was kept in constant communication about my vehicle. Very quiet in the waiting room though, wish the TV worked! Overall amazing experience
I brought my car here for some service and the lady's up front were so nice and helpful!! Everyone was really nice they kept updating me on how my car was doing which was great, my car came out amazing 10/10 recommend
customer service is great ! lady's up front were amazing and my vehicle looks amazing everyone kept me updated on repairs and everything :)
Couldn't be more happy with this place. The GM Bobby was attentive and time efficient with our vehicle. The quality of the work was great and troy the body shop manager was very knowledgeable and helpful. I would not hesitate to come back and would happily refer others.
Collision Center of Peoria has a 3.7 star rating with 398 reviews.
Collision Center of Peoria is open now. It will close at 1:00 p.m.