Collision Center of Peoria

Viv O. 

on Yelp

9 years ago

They worked on my 2013 Acura ILX and I was very impressed with the quality of the work! Fast service and Amanda was very communicative with me about the entire process. Customer service is great. I hope to never need any future repairs, but should I need to, I will definitely return. 

Justin H. 

on Yelp

10 years ago

My wife was at arrowhead mall and some one keyed her car real bad. She was so sad. We could not afford to fix it for a few months. I got a few bids from different places. These guys came in with the lowest bid! I know the ford dealership uses them so they are good! They have a lifetime warranty on the repair. Long story short, they stuck to their bid and did a great job! Thanks Collision Center of Peoria! My wife is happy again! 

Jo W. 

on Yelp

a month ago

first, if you have state farm insurance, go some place else. my husband and i overheard an employee state to another customer, "they don't normally work with state farm," which i found strange, but it was too late for us. so, here's the problems we had with this place and persons. we found out they put "not a priority" on our vehicle after collision damage due to the cause of another driver. they lied twice about parts not being available through nissan's website and i went online to nissan's website and found the parts were... read more

Shawn B. 

on Yelp

5 months ago

Dropped my vehicle off Dec 17 picked up Dec 30 missing a piece of trim. Was told it was on back order. I called early March was told no ETA on part. I found part online. I told Jordan he could get the part online. He told me to buy it then. I then found the part locally and they didn't want to pick it up because it was too far to drive. I then called the GM. Miraculously an hour later they had my part Jordan did not try to get my car finished. He was more than happy to let me keep waiting. My car was finally done around Marc... read more

Jacquelyn H. 

on Yelp

6 months ago

Nice people but I've been out of the industry for about six years and I could write a more accurate estimate in my sleep. 

Ray N. 

on Yelp

6 months ago

I have been to this body shop two other times and had no issues. However my recent visit was not very good. The work ended up being very nice but, having the car for greater than 3 weeks this should be expected. My service rep was difficult to get in touch with for updates. I called multiple times for updates but was never given any follow up information. I picked the car up with it running and drove home. when i went to run an errand the car would not start and the battery was dead. I had the battery changed 14 months ago.... read more

Kevin C. 

on Yelp

a year ago

Sighs* - PLEASE AVOID THIS PLACE AT ALL COSTS - went against my better judgement after reading past reviews prior to going to this place, however still went. Sent my vehicle here for door damage. The start of the process was easy, however weeks into having my car I start getting calls from my OWN personal insurance saying they have not returned multiple emails and or phone calls leaving voicemails. Until I had to go in there and start asking for information my insurance is asking for. The ladies in the front were oblivious t... read more

D S H. 

on Yelp

2 years ago

Communication zero. Promised calls not returned. I had an appt but it took them 5 days to return a call and then another 7 to finish the repair. Shame on Infinity of Peoria for recommending this place. 

Jacque M. 

on Yelp

2 years ago

I'd give less stars if I could. I had a simple fender bender that needed repair. Just a taillight, bumper replace and a repaint on a back panel. I got my car back with more damage than I dropped it off with. They gouged my steering wheel, gouged a screwdriver into an additional piece of my matte wrap. Left rubbing compound in the bumper, my guy goes to wrap it today and there is clear coat failure, there are scrapes on the piece that just painted and all this has done is created a gigantic headache for me. I'd take your car ... read more