Turn conversations into conversions. Only with Birdeye Messaging can you connect with new leads and customers via text, Google, Facebook, and Instagram from anywhere on your dashboard.
Birdeye offers businesses the ability to
automatically send referral requests to
customers. These requests make it easy for
customers to recommend your business to
friends and family via Facebook, Facebook
Messenger, text, and email. Podium offers no options for customer referrals.
Customer reviews posted on third-party software
review sites consistently rate Birdeye over Podium.
Birdeye has won the #1 online reputation
management award 10 straight times from G2. The awards speak for themselves: customers
prefer Birdeye over Podium. Birdeye’s platform is
easier to use and gets better results.
Birdeye offers a listings management product
that allows you to fix your listings on more than
50 sites with just a click of a button. Podium’s software offers no service to help
you fix or manage your business listings.
Birdeye offers custom business profiles that
are optimized for search engines and include
webchat to engage with customers. These
pages rank high in search results and appear
in the Google Knowledge Panel, which leads
to more clicks and more traffic. Podium does not offer custom business profiles.
Only Birdeye allows you to automatically
share reviews across social media platforms
like Facebook and Twitter and on your
business website. Podium does not offer automatic social
sharing and their review widget is
available only upon request.
Birdeye gives you fully-customizable customer
surveys to help collect feedback. Birdeye’s
award-winning Natural Language Processing
engine Athena provides advanced insights into
what your customers are talking about in reviews. Podium offers a very basic version of surveys
with limited customization and only offers a
basic version of NLP insights.
OffersPartially OffersDoes Not Offer
“We were with Podium for about 3 years and switched because Birdeye does it all. Birdeye is extremely customizable and their onboarding process is unmatched. Their platform is much better than Podium.”Craig Wright, Towne Pride Interiors
“I switched to Birdeye because it integrates with my practice management system and automatically sends review requests to all the patients who come in for an appointment with no staff involvement. This has allowed me to double my Google reviews in a few short months.”Dr. Peterson Pierre, Pierre Skin Care Institute