Birdeye Vs Podium
Birdeye VS Podium

Birdeye is the # 1 solution, so don’t let Podium slow you down

Podium is a limited customer interaction tool. Birdeye is the #1 rated reputation and customer experience platform that helps businesses rank higher on Google, connect with customers, and drive new business.

Start growing with Birdeye today

  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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Top 7 reasons why you should choose Birdeye over Podium

Messaging

Use a fully-loaded modern customer messaging platform

Birdeye’s modern customer Messaging platform allows you to view and respond to messages from customers through Livechat, chatbots, text messages, google, instagram, and Facebook Messenger - from a single place.

Podium is a limited customer interaction tool. It does not offer tools like Livechat.

Customer Interactions
referrals

Get customer referrals

Birdeye offers businesses the ability to automatically send referral requests to customers. These requests make it easy for customers to recommend your business to friends and family via Facebook, Facebook Messenger, text, and email.

Podium offers no options for customer referrals.

Referrals
INDUSTRY EXCELLENCE

Customers rate Birdeye as the best software on the market

Customer reviews posted on third-party software review sites consistently rate Birdeye over Podium. Birdeye has won the #1 reputation and customer experience management award 10 straight times from G2.

The awards speak for themselves: customers prefer Birdeye over Podium. Birdeye’s platform is easier to use and gets better results.

Businesses Choose Birdeye
LISTINGS

Rank higher with business listings

Birdeye offers a listings management product that allows you to fix your listings on more than 50 sites with just a click of a button.

Podium’s software offers no service to help you fix or manage your business listings.

Listings
Birdeye Profiles

More search visibility with custom profiles

Birdeye offers custom business profiles that are optimized for search engines and include webchat to engage with customers. These pages rank high in search results and appear in the Google Knowledge Panel, which leads to more clicks and more traffic.

Podium does not offer custom business profiles.

Birdeye Profiles
Review Marketing

Share your reviews across social media and your website

Only Birdeye allows you to automatically share reviews across social media platforms like Facebook and Twitter and on your business website.

Podium does not offer automatic social sharing and their review widget is available only upon request.

Review Marketing
Insights and Surveys

Improve customer experience with advanced insights and surveys

Birdeye gives you fully-customizable customer surveys to help collect feedback. Birdeye’s award-winning Natural Language Processing engine Athena provides advanced insights into what your customers are talking about in reviews.

Insight And Surveys

Why you should choose Birdeye over Podium

OffersPartially OffersDoes Not Offer
OffersPartially OffersDoes Not Offer
BirdeyePodium
Messaging
Inbox
Texting + Mass Texting
Google My Business, Facebook & Instagram Messaging
Video Chat
Receptionist
Webchat
Payments
Reviews
Review Monitoring
Review Marketing
Review Management
Review Generation
Referrals
Online Listings
Business Profiles
Social
Surveys
Pulse Surveys
Ticketing
Insights
Benchmarking
“We were with Podium for about 3 years and switched because Birdeye does it all. Birdeye is extremely customizable and their onboarding process is unmatched. Their platform is much better than Podium.”

Craig Wright

Towne Pride Interiors

Craig Wright, Towne Pride Interiors
“I switched to Birdeye because it integrates with my practice management system and automatically sends review requests to all the patients who come in for an appointment with no staff involvement. This has allowed me to double my Google reviews in a few short months.”

Dr. Peterson Pierre

Pierre Skin Care Institute

Dr. Peterson Pierre, Pierre Skin Care Institute
Birdeye results

Sunlight Financial

Sunlight Financial 151724260200635 Avatar 1581170252219
Brian Von BergenHead of Operations

6

GoogleReviews

3,489

GoogleReviews

Bass & Hall Dental Implant and Periodontal Partners LLP

Bass Hall Dental Implant And Periodontal Partners Llp 150516242088790 Avatar 1560346180899
Cindy JohnsonMarketing Manager

2

GoogleReviews

589

GoogleReviews

Ruth E. Bailey D.D.S.

Ruth E Bailey Dds 149394279435425 Avatar 1556683366117
Dr. Ruth BaileyDDS

2

GoogleReviews

455

GoogleReviews

Jackson Creek Dental Group

John WilliamsonMarketing Manager

6

GoogleReviews

590

GoogleReviews

Structured Foundation Repairs Inc

Structured Foundation Repairs Inc 148795152081160 Avatar 1581170093325
Heidi MorrisonOperations Manager

9

GoogleReviews

1,177

GoogleReviews

Wilkinson Bradley W DDS

Wilkinson Bradley W Dds 150993467525597 Avatar 1581170148430
Dr. Bradley WilkinsonDDS

4

GoogleReviews

324

GoogleReviews

Mike Bachman Plumbing

Mike Bachman Plumbing 149133970141539 Avatar 1581170223434
Chad RoylancesVP Operation

31

GoogleReviews

1,365

GoogleReviews

Doctors Making Housecalls by Eventus WholeHealth

Alan KronhausM.D.

9

GoogleReviews

330

GoogleReviews

Insulation Contractor - Energy Seal, Inc.

Stan NagelPresident

14

GoogleReviews

447

GoogleReviews

Hankey Law Office

Carolyn Eck Marketing Coordinator

29

GoogleReviews

520

GoogleReviews

Start growing with Birdeye today

See why 100,000 businesses choose Birdeye.

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Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022Stevie Gold Winner for Sales and Customer services, 2022Crozdesk Customer Engagement Software Winner, 2022Spurceforge Leader Spring, 2022
4.9
2,062 reviews
4.8
1,051 reviews
4.8
314 reviews

Success Stories

Upcoming Webinars

Birdeye: The Obvious Choice

Winning over 500 awards since 2012, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

Birdeye Awards: Top Rated, 2022