Birdeye vs Podium Birdeye VS Podium

Birdeye — Superior service in a complete platform

Feature for feature we’re #1:

  • 24x7 customer support & priority onboarding
  • Best-in-class features for multi-location businesses
  • AI-powered enterprise reputation management
  • Top rated upmarket solution on Capterra & G2

Trusted by 150K+ local brands and businesses

Review Sites Logo

Start growing with Birdeye today

  • 1 location
  • 2-3 locations
  • 4-9 locations
  • 10-14 locations
  • 15-249 locations
  • 250+ locations

Best mobile number to reach you

By continuing, you agree to Birdeye’s Privacy Policy and consent to receive communications from us.
“We switched to Birdeye because their customer service is outstanding. We were frustrated with Podium’s slow support and inattentive reps.”
Julie ColemanMarketing Coordinator, Best-One of Monroe

Compare all the features in detail below

OffersPartially OffersDoes Not Offer
OffersPartially OffersDoes Not Offer
Reputation ManagementReputation Management
Boost Google ad performance with Google Seller Ratings
Manage business listings for all locations, all in one place
Generate reviews on Google, Facebook, and 200+ sites
Save time with automated review responses
Minimize bad reviews with “Direct Feedback” button
Share and showcase reviews on social media
Turn reviews into customer referrals
Lead Generating ProductsLead Generating Products
Manage business listings from a single dashboard
Schedule appointments, send reminders, and confirm with patients
Send automated referral campaigns
Schedule and manage social posts across locations
Award Winter 2024Award Winter 2024

Birdeye outranks the competition

Demo Birdeye and outrank yours.

Call us: 1-800-561-3357Book demo

Grow your business on  Google

Improve your online reputation, boost your SEO ranking, and drive more revenue from a single, easy-to-use dashboard.

  • Build complete, attractive, and accurate Google Business Profiles
  • Generate, manage, and market your Google reviews
  • Showcase reviews from 200+ sites on your Google Knowledge Panel
  • Improve your Google ad performance by up to 17% with Google Seller Ratings
  • Turn visitors into leads and leads into customers with Google Messaging
  • Outshine your local competitors with Google Posts
  • Respond to reviews on Google and 200+ sites at scale with AI-generated responses
Partner with Google at the highest level

Put your business on the map

Create, update, and manage business listings for all locations, all in one place for an improved SEO ranking.

  • Rank higher on Google search with complete, accurate business listings
  • Outperform competitors and rank in the Google Map Pack
  • Engage with more leads and start revenue-driving conversations directly from Google
  • Leverage AI-generated, SEO-optimized business descriptions for Google, Facebook, Bing, and Birdeye Profiles
Put your business on the map

Receive award-winning customer support

Unlike our competitors, we’ll put your business first — and our always-on, dedicated customer support will never leave you hanging.

  • Unlimited support via live chat, email, phone, and our in-product support center
  • 500+ support articles and how-to videos
  • Painless troubleshooting with our product experts, including integration setup, campaigns, user alerts, product questions, and more
Award winning customer support

Turn your customers into brand ambassadors

Send referral requests, increase response rates, and track your campaigns from one intuitive dashboard.

  • Send automated referral requests after every positive review, survey, appointment, service, or purchase via text, email, social, and more
  • Track referral revenue, shares, and conversions
  • Pay out incentives through reporting and tracking
Turn your customers into brand ambassadors

Showcase your reviews with ease

Get more out of your 5-star reviews by turning them into attention grabbing content.

  • Share your best reviews on social media, paid ads, and your website for instant social proof 
  • Drive new leads and let your reviews do your marketing for you
  • Showcase reviews on the front page of your website, our review widgets are easy to install and completely customizable
Showcase your reviews with ease

Solutions for every industry

  • Dental
  • Healthcare
  • Real Estate
  • Home Services
  • Retail
  • Legal
  • Finance
  • Auto
  • Personal Services
“Birdeye is a game changer for patient experience. We can message all our patients using one central inbox.”
Brandon Dowdy-ErnstSmile Workshop
Smile Workshop
Birdeye has given me the perspective and agility I need to effectively manage our expansive footprint easily.
Ken NorquistAxia Women’s Health
Axis Women
We switched to Birdeye because customer experience is paramount in a business where reputation is everything.
Sabrina ModesittStonecreek Communities
Birdeye’s AI has helped us monitor customer sentiment and evolve our business to meet their needs.
Anne-Marie CUniversal Windows Direct
Universal Windows
Birdeye customer support is amazing. They created a seamless onboarding experience for all 450 of our locations.
Brandon HeglandMichaels
10 years later, and my firm is still finding value from Birdeye reviews, surveys, and messaging.
Lanette SAll Family Law Group
All Family Law Group
Birdeye equipped us with a scalable solution to enhance our customer experience.
Brittany DouglasTitleMax
With Birdeye, we’ve turned customer experience insights into opportunities to build trust and credibility.
Carmen GarciaStrickland Brothers 10 Minute Oil Change
Strickland Brothers
The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.
Jason HartlineSkinSpaMed

Birdeye integrates with theapps you use

Eclinical WorksEzlynxField EdgeHubspotAppfolioAthena HealthClioDentrixEclinical WorksEzlynxField EdgeHubspotAppfolioAthena HealthClio
ServicetitanSFYardiZoho CRMLight speedNex techNextgenOpen dentalServicetitanSFYardiZoho CRMLight speedNex techNextgen

Birdeye customers get results

Smile Workshop Logo
Brandon Dowdy-Ernst

With Birdeye, we’ve increased our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.

Brandon Dowdy-ErnstChief Experience Officer, Smile Workshop
Logo Novello Group

Birdeye gives our company instant credibility and makes getting reviews easier. We’ve seen an increase in customers contacting us directly from online, which gets our foot in the door. Birdeye also helps us build trust with customers, which is invaluable.

Aaron NovelloTeam Leader, The Novello Group
Logo Cs Axia Womens Health
axia womens health.

Birdeye brings the cacophony of 50+ location directory listing and reputation management down to a harmonious blend through a single, intuitive platform. Birdeye's solution has given me the perspective I need to effectively manage our expansive footprint.

Ken NorquistAxia Women’s Health

Start growing with Birdeye today

Watch demoSee pricing
homecomparebirdeye vs podium