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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Sunny F.'s profile image
Sunny F. 
4 years ago

Gaining Connections with Constant Contact Great. It is not only fun, because you have the aspect of design and creating meaningful marketing campaigns, but it provides detailed and meaningful data to back up the success of the campaigns. Pros I like that it is easy enough for someone with no email marketing experience to use. That makes if a valuable tool. Cons At this time, I don't dislike anything. The price is decent, the features are good, it provides analytical information for the email marketing campaigns. Very good s... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Easy to keep all your ducks in a row! I enjoyed the layout and look of this product. I have trained a few employees to use it and will continue doing so. Pros Using this software to keep in contact with your clients and customers is very easy. I enjoy the streamlined approach to keeping email lists and contact information separated into the specific groups that I needed. Cons There is a bit of a learning curve associated with learning this software. However, after you get the hang of it you can use it with ease.  

Svetla M.'s profile image
Svetla M. 
4 years ago

Easy to use, great features, nice templates Nurturing contacts via basic email automations, sending nice, professionally looking emails are the two key directions in which constant contact has been useful for me. Pros An easy to use newsletter software with very useful features like bday mails, resending of unopened mails and sequence mails. Does a good job with nurturing your audience if you are not using other marketing automation tools. Templates are nice and easy to customize. Cons The lack of free version, even if limit... read more

Feyisayo E.'s profile image
Feyisayo E. 
4 years ago

Bulk Email Marketing At Its Best I like using Constant Contact and the experience has been good especially with bulk email sending. Pros 1. Constant Contact makes it easy for me to send bulk email that goes straight to inbox and that what got me entangled with it. 2. I noticed a very rare feature that Constant Contact have that many other doesnt have. Constant Contact, allows me to collect donations from people. Many of the clients i have helped setup Constant Contact like the donation feature part so much too. 3. Constant... read more

Patricia R.'s profile image
Patricia R. 
4 years ago

My Great Go To For Email Marketing I moved from our internal platform email marketing tool to MailChimp to landing with Constant Contact. I got turn to Constant Contact by a mention on a podcast and haven't gone back since. Interface has always been easy to use with simple and useful analytics. Pros The templates are easy to use and a helpful start towards more custom messaging. The cloud-based access makes it an easy collaboration tool. Cons I don't find their mobile app to be as useful as MailChimp. The price of service ha... read more

Cole P.'s profile image
Cole P. 
4 years ago

Great for Filler and Full Function Overall, I use Constant Contact on occasion for quick, easy email blasts. Pros Crafting email campaigns and managing recipient lists is always made very easy with Constant Contact. Cons It was mildly annoying that the trial only allowed for 100 recipients, but I can't fault them too heavily for that. 

Sean A.'s profile image
Sean A. 
4 years ago

Great for a weekly newsletter A great experience. I liked how their support would always help with my issues and even answer the phone and go on a call if I needed the extra help. Pros Constant Contact is great for keeping up a weekly newsletter for email subscribers to keep them engaged and over time get customers. I really like how constant contact has great deliverability and most emails go to the lists inbox instead of spam or junk. Cons Depending on what you do Constant Contact may not allow you to use their software.... read more

Frank P.'s profile image
Frank P. 
4 years ago

Great Email Marketing Tool I use constant contact for all my email marketing campaigns. I would highly recommend to small business owners. Pros Constant Contact has allowed me to create attractive email campaigns that look both clean and professional. The analytics tool is super helpful when A/B testing campaigns. Cons While there has been some glitches here and there. For the most part Constant Contact has worked as advertised for me and my business.  

Elena D.'s profile image
Elena D. 
4 years ago

Extremely easy and effective Overall I would recommend it to anyone, regardless of whether you are a new or an established business. It is a low cost, effective marketing tool that anyone should take advantage of. Pros Setting up Constant Contact has been a breeze. Adding new contacts could not be easier. I spent minimum time, while I know we have our "foot in the door" guaranteed. It has been so helpful with sales and just establishing our presence. Cons We have encountered only one problem, where a contact requested to be ... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.