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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
4 years ago

great email marketing tool overall I've had a very pleasant experience with Constant Contact, and I would recommend it to others. Pros I like that this tool not only helps drive email marketing, but there is also social media integration, and also the fact that you can incorporate event marketing as well. Cons the templates it offers you are very good, but there is very little customization you can make to them. also the pricing increases along with your number of contacts. 

anne S.'s profile image
anne S. 
4 years ago

Great Analytics Overall it is a great all-in-one marketing tool that I'd recommend! Pros Analytics are a great perk and helpful to see what works and what doesn't in an email campaign, which is priceless. Cons I wish the templates allowed for better design nuances, as some of them seem rather cookie-cutter, but it's a small complaint. 

Jerred H.'s profile image
Jerred H. 
4 years ago

Constant Contact Positive and effective. Easy to use and great templates to use. Plug and play, and easy to stay in front of your customer. Pros This has helped our organization stay in front of customers with info on our offerings, updates, and staying in touch from a visual perspective Cons I had loaded up a spreadsheet of contacts who i had approved and they flagged it (i guess as being too many). I think I have fixed the issue though. 

Robin S.'s profile image
Robin S. 
4 years ago

Good CRM Overall experience was good. It has great storage capacity and the ease of use is a plus. It is a lead/contact management software so you have to use it to make it worth your time. Pros Ease of use lets you make your buckets and generate emails to your contacts. It's nice in real estate to be able to move and classify your contact/leads Cons Not really anything it was easy to set up and import contacts and create my buckets to get me moving.  

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Simple Templates but Great Reporting Emailing clients about once a month and seeing what our people click on the most/least and reading about the analytics and learning from there. Pros We love the reporting feature. It's easy to see visually who is clicking which links with the pink bubbles they use and place on top of your campaign. The templates are good and not too over the top. It's pretty easy to navigate and they control a lot of things like when an email bounces too many times they will automatically suspend and sto... read more

Mabel P.'s profile image
Mabel P. 
4 years ago

Does the job Pros Ease of use and selection of available templates. Cons It can get pricey once you have thousands of contacts. 

Marjan W.'s profile image
Marjan W. 
4 years ago

Good for email marketing/events Marketing to internal and external persons and events marketing. Pros I like that it is easy to send emails for marketing/event purposes. It is easy to track who opens and clicks links too. Cons Some features are limited but it does the basics. Overall, it works well for most things just doesn't get super advanced with what it can do. 

Mary T.'s profile image
Mary T. 
4 years ago

Nice basic starter It was good, pretty easy to use, we just outgrew the functionalities! Pros A company I worked for used this software when it was first growing, and it was a great introduction to email marketing and developing lists. Cons For basic needs, this is really good, but once your company starts to grow, you'll want something else. So, don't become too reliant on it. 

Nolan M.'s profile image
Nolan M. 
4 years ago

Critical Email Software Overall, this has been a added benefit to our business and a great tool for pursing new leads. Pros Awesome software for continuing to maintain existing contacts and developing new business leads. Easy to use and develop quality forms. Cons Analytics for emails could be better and made more presentable for future use and distribution within our team. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.