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Constant Contact

4.0

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Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.03,835 reviews
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Erin E.'s profile image
Erin E. 
5 years ago

Constant Contact Partners is Awesome We manage Constant Contact accounts for 70 Real Agents and the Partners console is critical for account management and our sanity. We use it differently than most users, we rarely use templates. We have an intranet process that automates the coding of each email. This allows us to easily customize the emails for each agent and the properties they want to showcase. So use just dump the code into constant contact select the lists and off the emails go. It really is the only way we could eff... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Good alternative for email marketing We are able to send out weekly newsletters to our clients as well as segment audiences easily. Constant contact was able to give us a custom invoice that we requested. Pros Constant Contact is easy to use and intuitive. It's simple to set up new contacts and campaigns, and can do so quickly. Cons The interface looks a bit dated, and there's not ability to incorporate video or gifs. The site freezes at times when creating a campaign.  

Charles G.'s profile image
Charles G. 
5 years ago

More than an email service. Constant Contact is how we keep our customers informed about machine improvements, new models and upcoming events. It is easy to make good looking mailouts quickly Pros Constant Contact has a lot of good email templates to choose from with a large verity of categories. Cons The user interface for Constant Contact is not very intuitive and the reporting features is not customizability. 

Tito P.'s profile image
Tito P. 
5 years ago

Great Way to Connect with Patrons We use this product about once a month to connect with our patrons, and staff. It works well and provides us an easy way to track distribution, and provides some analytics that allow us to modify future communications if needed. Pros Very little tech knowledge is needed to use this application. Our communications department uses it to connect with parents, and they have very few issues putting their emails together. Cons The cost is really our only issue. We do not use all the features avail... read more

dawn P.'s profile image
dawn P. 
5 years ago

Great product they have awesome customer service Pros Love the ease of use of this product. Gets emails out to my customers and possible new customers. love that i know what are good emails and bad emails so i can update my logs. Great Product! Cons haven't had any problems at this time. i love the software 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Switching back Pros I switched away from Constant Contact a handful of years ago due to its pricing but am now switching back. Their service is reliable and easy to use, allowing me more time to focus on other things. Cons Felt expensive to me at the time, so I looked elsewhere. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Review Overall great, has helped my business a lot and I appreciate it Pros Awesome to sell products Easy to set up and others to read about Marketing with this is really easy too, which helped me get a lot of customers Cons Some features I have seen in other apps would be awesome if it was in this Sometimes it lags, connectivity issues Maybe more features when selling would be nice  

Kodi R.'s profile image
Kodi R. 
5 years ago

Reaching our audience is so much easier now I love constant contact. Its so easy to navigate and has made reaching our audience much easier. We offer coupons in our emails to help draw our mailing list back to our website and I even created a landing page in Constant Contact to link to our enrollment system so our email list grows organically. Pros - intuitive -easy to use - helpful customer service -tons of templates to choose from -mobile friendly Cons - price goes up the more contacts you have (though this is not unexpe... read more

Michele M.'s profile image
Michele M. 
5 years ago

Invaluable Tool for A Small Business or ANY Business Constant Contact revolutionized the way we communicate with our clients to let them know what's coming up in our issues and how they can participate (our magazine is 100 percent supported by advertising) and our readers (each month we create an email "alert" with Constant Contact which lets our readership know that our free digital issue is now available online). My whole staff knows how to use it and it can be adapted to a great variety of communication purposes. Clients ... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4 star rating with 3,835 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.