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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Gary G.'s profile image
Gary G. 
4 years ago

Constant Contact to drive SALES! Great overall experience to help drive our business! Pros Very easy to use and kept our brand relevant to out clients! Cons It took some time to learn how to use, but over time, it became second nature to use. 

Maggie B.'s profile image
Maggie B. 
4 years ago

Easy to use and segment data I have used similar products from 2 competitors. I highly recommend Constant Contact. The ease of use, and data segmentation make this product far superior. The email templates aren't real flashy, but you can add colors and pictures and your end result always looks very clean. The other products I have used were not nearly as intuitive as Constant Contact and I found them hard to learn. Pros We have a lot of different email lists that we utilize. This products makes it SUPER easy to segment you... read more

Kamryn C.'s profile image
Kamryn C. 
4 years ago

Great product for reaching multiple campus constituencies! Overall, I think Constant Contact is great. I like the data it gives you (percentage opened, link clicks, etc.) as well. Pros The software is easy to use and creates a beautiful product. There are templates you can use and you can also copy emails you have done in the past to simply adjust the content. Cons There is no "free fill" so you are unable to put a photo exactly where you want it - it has to go within the prescribed box.  

Debra D.'s profile image
Debra D. 
4 years ago

Constant co tact just didn’t work for me It was the help support that discouraged me from continuing using with this company and the cost. Pros I could send out emails. I could market with it but the expense didn’t work for me. Cons Expensive for the size of my company. I found another company that worked with my email list. Mi didn’t have a good response from the help desk which turned me away from constant contact.  

Melinda R.'s profile image
Melinda R. 
4 years ago

Communication made easy Overall my experience with constant contact has been favorable and it has allowed me to reach out and communicate with a wider range of individuals. Pros The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to. Cons I would like to see more options for setting up what the template for the messages I need to send out.  

Jackie B.'s profile image
Jackie B. 
4 years ago

Constant Contact - Working for You! We utilize Constant Contact for employee engagement and communication more than anything else. It is a great way to see how many employees make the choice to engage! Pros Constant Contact is relatively easy to use and can be used for most anything that you need for communication. I appreciate that they are constantly upgrading and offer opportunities for webinars! Cons The less impressive side of Constant Contact is their customer service. In the past, when reaching out to solve a problem ... read more

Brooke B.'s profile image
Brooke B. 
4 years ago

I prefer mailchimp I always choose MailChimp over Constant Contact whenever possible. Pros It's easy to get started if you're using one of the pre made templates Cons You have to upgrade to be able to customize the pre made templates. Pre made templates are limiting. 

Laura B.'s profile image
Laura B. 
4 years ago

Standard list management software It was good to build that all-important initial list of contacts. Pros It was useful to collect names to build a list of website visitors - worked reliably for this function. Cons This was the first of such software I'd used and it felt complicated to understand - I outsourced the technicals to the website creator and later switched to a free software provider. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Platform for email, but limited features Overall, this is fine to use if you are looking for something on the cheaper side and just need to send a quick email out. Pros I like the cost of this software compared to other ESP's, it is not as expensive as a marketing automation platform and serves its purpose for quick forms and email sends. Cons I do not like the limited functionality of this product, you can't really adjust forms or make them unique to how you want it, and you can't really get detailed reports. The email edit... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.