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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Cheryl L.'s profile image
Cheryl L. 
4 years ago

Expensive Pros I would recommend MailChimp. This is very overpriced. Very confusing. The customer service people bombard your email and phone. I tried it for a couple of days and couldn't stand the functionality of it. Cons It's very overpriced and confusing layout. I would not recommend it at all.  

Michelle D.'s profile image
Michelle D. 
4 years ago

Easy to Use Email Marketing They have attractive, easy to use templates; friendly, helpful customer support; and a vast photo library. Pros They provided tutorials on how to create your own customized templates, so you don't have to recreate the wheel every time you want to send a recurring email that needs a uniform look, such as one with weekly appointment openings Cons It autosaves all the time. While this shouldn't be a problem, when it does this while your composing your email, you get a save error and have to redo/rety... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Most useful as a database A necessary evil, for some businesses. If it's not for yours, you can probably do better elsewhere. Pros Constant contact makes it fairly easy to schedule and send newsletters and other routine communications. Cons Dated! The interface is clunky, not intuitive, too layered. It's useful for keeping a database, but not great for content creation.  

Deena E.'s profile image
Deena E. 
4 years ago

Basic and Functional Constant Contact works fine for most of my clients, but if you're going to be extremely picky about exact styling then you're going to inevitably be frustrated because there's only so much control that you have. Pros Constant Contact is pretty simple and intuitive to use, almost like Microsoft Word so it's pretty easy to pick up. Cons More advanced styling is either impossible or difficult to manage. The buttons links options aren't consistent. You can't control the line height of bulleted and numbered ... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Constant Contact Review Overall, its been great. I love that they have a good ratio of emails that dont get blocked. Pros Its simplicity makes it easy to use and it gets the job done with ease. Their customer service team has always been helpful. Cons Other platforms are more "modern" in their look, but this one gets the job done. The've been trying to update their look with some new layouts though. 

Curt S.'s profile image
Curt S. 
4 years ago

Excellent Email Auto Responder Services Constant Contact has helped us immensely. Our overall experience with the tools has been positive and encouraging, as we have watched our mailing list grow into the tens of thousands of subscribers. This would not have been possible without Constant Contact. Pros Constant Contact has made email marketing a primary part of our business operations. The flexibility of Constant Contact has made it painless for us to build a large email list and market to them regularly. This has helped us ... read more

Monika M.'s profile image
Monika M. 
4 years ago

Mail Merge Made Easy You can send whatever kind of email or make surveys. Options are endless with constant contact. Pros It is convenient to be able to upload a contact list and send a mass email. The emails are easy to draft. Cons Sometimes things get emailed out that look different than how you created it. Send tests emails. There is an option fir this.  

Heather Y.'s profile image
Heather Y. 
4 years ago

Great if your list is above 500+ I have used Constant Contact for over 8 years now and I can say it's improving every year. However, with my smaller clients, it's not a good value for them. But for the larger lists I managing they make things easy and do what they do well, newsletters. Pros What I like about Constant Contact is its abundance of templates. They have 160+ to choose from, so you don't really have to start from scratch if you don't want to, so you can quickly get a newsletter out without spending a lot of time c... read more

Alexa T.'s profile image
Alexa T. 
4 years ago

Marketing made simple I've had a great experience using Constant Contact. Pros I really like how easy it is to build newsletters, announcements for broadcast emails. There are lots of templates and a large variety of images that can be used in the marketing too. Cons I don't like the way the contact lists are set up, and sometimes I get busy with other things and the system will time you out.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.