Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Kateri G.'s profile image
Kateri G. 
4 years ago

Streamlined Connection Constant Contact continues to be a blessing at the ministry. It’s been a positive tool. Pros I like that the software allowed us at the ministry to rapidly add the contacts from our past lists. It helped us to create regular updates and post to all our social media pages. In essence, we were able to get the word out quicker. Cons The monthly subscription cost of the software would increase after our email list grew to a certain number. That was a bummer, but necessary I suppose.  

Debbie A.'s profile image
Debbie A. 
4 years ago

CRM For The Small Business Owner I am very satisfied with Constant Contact. I have found their customer support to be top notch whenever I need help. You can just call them up on the phone and they'll spend as long as you need to get your problem solved. Pros Constant Contact is a very user friendly platform. From the very beginning I found it very easy to integrate my incoming customer database with their email marketing tools. The software is always being updated and improved so that it is competitive with the latest CRM t... read more

Netheldia P.'s profile image
Netheldia P. 
4 years ago

Confusing Pros It started off free and have an attractive website Cons After paying more you would expect more. The software just got more confusing and did not produce the marketing that it promised. I got serval unauthorized phone calls and emails until I upgrade. After that I had to do most of the work that they promised and the promised email mailing list never did come 

Talina G.'s profile image
Talina G. 
4 years ago

It's easy to create eblasts that are professional and beautiful Overall the system is easy to use and does an excellent job with allowing users the ability to create attractive and professional-looking messages. Pros The level of customization is great and very intuitive. I appreciate how easy this system is to learn. Cons I wish there was a better way to organize older emails. It can be overwhelming to search for an old design. 

Samantha R.'s profile image
Samantha R. 
4 years ago

Great Email software. Constant contact is a great product for business owners to send emails, create forms and campaigns. Pros Constant contact is a great autoresponder software for business. I like the features that it has and it’s pretty easy and simple to use. I love that I can share my newsletters to my social pretty easily and schedule them too. Cons One of the cons is that sometimes pictures take a bit of space. But other than that it’s great to use.  

Mike C.'s profile image
Mike C. 
4 years ago

Simple Mass Email System Pros Easy to use for non-techy people. Up and running fast. Cons templates can be a little tricky to get setup. 

Tammy M.'s profile image
Tammy M. 
4 years ago

Email Marketing Platforms I used it for two years at my previous job. At that time they had an option to write your own code vs using a drag and drop tool. When I changed employers I requested Constant Contact as we were paying an outside vendor to create campaigns. My employer purchased a subscription and I continued using Constant Contact for two more years. The option to create your own code was no longer available, but the Drag and Drop tool had improved. As I stated above I liked the ability to create forms and event re... read more

Karissa U.'s profile image
Karissa U. 
4 years ago

Great For Large Organizations But Pricey We love using the software and our members enjoy the emails, but it is pricey and sometimes the emails get sent to a different tab in Gmail, which does not alert our members right away. Pros I love the cute emails/graphics they have and it is very user friendly when sending emails to our 2,000+ members. Cons Sometimes the emails will be sent to the “Updates” tab in our Gmail account and not everyone sees our emails quickly or at ease. Our organization is unsure of if this is a probl... read more

Matt V.'s profile image
Matt V. 
4 years ago

Wonderful product Overall, this is the best product on the market in this field. Pros This product is user friendly, professional looking, effective and delivers on its promise to its customers. Cons The only con that I have for this product is that it can get expensive when you have a lot of email addresses like I do. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.