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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Michael P.'s profile image
Michael P. 
4 years ago

Better marketing campaign software out there Overall it was perfectly fine but there are other platforms that I prefer Pros It’s fairly easy to use the online software and it’s a robust Platform. The UI is fairly intuitive Cons I didn’t like certain aspects of the UI and the lowest tear is a bit expensive. The design templates aren’t so varied either  

Joe A.'s profile image
4 years ago

Good Product and Service Constant contact was good for our small business to email our customers. If you're switching services, I recommend downloading all of your data from their platform first. We wanted to access old emails but had to pay for another month to access it. Pros Constant contact was easy to use and had the basic features we needed. Cons We ended up switching from Constant Contact to Mailchimp. We felt that Mailchimp provided features, segmentation and design options that we valued over Constant Contact. 

Erin M.'s profile image
Erin M. 
4 years ago

Easy Email Marketing I can quickly whip up and email campaign and reuse templates. Pros Great product to add contacts and create reusable email templates. It also has a great knowledge base site where you can ask questions and watch tutorials. Cons It is hard to customize, so I end up creating images and placing them so it looks the way I want it to.  

Nicole M.'s profile image
Nicole M. 
4 years ago

Great way to send out mass emails! Overall, Constant Contact is a great business tool to have! Being able to schedule when an email goes out is great when we want to send an email on an out-of-office holiday. And the new templates are fresh and fun! We highly recommend! Pros What I like most about Constant Contact is how I can fully customize my campaigns and email blasts! I get a full report of how many clients received the email and opened it, the bounces, and unfortunately - the clients who unsubscribed. All good inform... read more

Josh S.'s profile image
Josh S. 
4 years ago

Constant Contact is an okay email client, although there are more useful ones It was tolerable, but difficult at times. We still use it because transferring to another client is challenging. Pros The ease of sending out mass emails, and the analytics that are built in, as well as the success of the emails we send out all the time. Cons The ease of use is definitely a challenge. As an experienced IT admin, I had numerous challenges configuring our weekly newsletter. 

ERIC K.'s profile image
ERIC K. 
4 years ago

Keep in touch with your contacts with Constant Contact We are able to keep in touch with those who depend on our organization's information easily. Pros The interface was really intuitive and the ability to send mass emails to recipients without issue makes this product one that I can highly endorse. Cons There are no cons. It is a widely used platform for sending out mass messages. There are a minimum of messages that bounced back. 

Betty C.'s profile image
Betty C. 
4 years ago

Very Useful I am able to use Constant Contact for several of my commitments to Rotary, my church, and Blessing Hands. They do not limit the number of newsletters I can send out. Pros It is professional in its look and execution. It allows us to be professional in presentation. I like the creative process and ability to show photos and links. Cons The cost seems high to me. Sometimes it will not save what I have done and I have to redo it. Also, the open rate is very low compared to sending an email from my own email. I can... read more

Charla S.'s profile image
Charla S. 
4 years ago

Great Solution For Emailing Overall very happy with using the product. We use the emailing, surveys and event registration parts of the product. Pros Virtually no training is needed, the product is user friendly and easy to use. Online support is great when you need it. Cons The only con I have found is when someone registers for an event using an email address that is in the database it changes the name on the record if a different name is used for the registration. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Diverse Mailing List Sending out newsletters to clients based on different things from authors to services. Pros Constant Contact is a very diverse website offering a good amount of tools. They range from marketing to websites. Cons I think the price range could be better like their competitors or adding more different tiers of pricing.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.